• Manage Esri and Language Service Provider (LSP) business relationship including contractual obligations for 12 suppliers providing 38 languages • Manage multimillion dollar per year translation and internationalization testing budget • Identified savings in LSP supply chain and reassigned languages to save an estimated $400,000• Build and maintain partnerships with language and QA providers to meet Esri’s evolving Globalization needs• Manage Product localization lifecycle from… Show more • Manage Esri and Language Service Provider (LSP) business relationship including contractual obligations for 12 suppliers providing 38 languages • Manage multimillion dollar per year translation and internationalization testing budget • Identified savings in LSP supply chain and reassigned languages to save an estimated $400,000• Build and maintain partnerships with language and QA providers to meet Esri’s evolving Globalization needs• Manage Product localization lifecycle from proof of concept to retired for 40 products• Develop KPI scorecards to monitor and refine LSP performance • Strategically evaluate language markets by demographics, internet penetration, government requirements to best determine which markets to enter• Develop training program to better educate translators and reviewers of Esri products to produce better quality translation• Negotiate, plan, and administer business terms of contracts related to outsourcing, data acquisition, and third-party technology licensing• Manage contract projects from preparation, revision, and execution; initiate all required internal/external documentation and processes required for successful execution• Audit and analyze current processes to develop methods to improve efficiency • Create PowerPoint presentations to report progress to C-level executives Show less

• Liaison between vendors and project stakeholders• Oversaw supplier sourcing, product standardization, RFP projects and purchase order processes and management• Developed SAP training curriculum for purchasing processes and management approvals • Facilitated Purchasing SharePoint page migration and implementation of new processes which resulted in updates going live 66% quicker • Manager of Purchasing SharePoint content creation, edits, and lifecycle; document repository;… Show more • Liaison between vendors and project stakeholders• Oversaw supplier sourcing, product standardization, RFP projects and purchase order processes and management• Developed SAP training curriculum for purchasing processes and management approvals • Facilitated Purchasing SharePoint page migration and implementation of new processes which resulted in updates going live 66% quicker • Manager of Purchasing SharePoint content creation, edits, and lifecycle; document repository; team/project sites; integrations; roadmap• Supported Marketing in their planning and purchasing projects• Established, revised, and communicated business requirements needed to implement new systems and vendor solutions• Sourced and implemented Digital River global e-commerce platform, NCR Point of Sale system, Getty Images digital asset solution, and Event Agenda Mobile App• Maintained the optimum balance of quality, cost, and schedule to ensure uninterrupted service• Acted as a strategic partner to internal teams to help them define and meet their objectives and goals through effective project management• Supported regional offices and international locations Show less

• Supervised 10-60 union Package Handlers• Negotiated with union stewards regarding labor disputes• Coordinated and conducted management safety and employee retention meetings• Facilitated company directives, safety plans, and employee development• Selected to participate in “Selling Success at UPS,” Account Executive pilot program• Trained and developed employees to use safe work methods and best practices• Motivated employees while strengthening morale in an effort to… Show more • Supervised 10-60 union Package Handlers• Negotiated with union stewards regarding labor disputes• Coordinated and conducted management safety and employee retention meetings• Facilitated company directives, safety plans, and employee development• Selected to participate in “Selling Success at UPS,” Account Executive pilot program• Trained and developed employees to use safe work methods and best practices• Motivated employees while strengthening morale in an effort to expand and develop employee relations • Reduced scanning errors by 45% and improved work area productivity by 20%• Authored safety proposals and business plans Show less

• Supervised 10-60 union Package Handlers• Negotiated with union stewards regarding labor disputes• Coordinated and conducted management safety and employee retention meetings• Facilitated company directives, safety plans, and employee development• Selected to participate in “Selling Success at UPS,” Account Executive pilot program• Trained and developed employees to use safe work methods and best practices• Motivated employees while strengthening morale in an effort to… Show more • Supervised 10-60 union Package Handlers• Negotiated with union stewards regarding labor disputes• Coordinated and conducted management safety and employee retention meetings• Facilitated company directives, safety plans, and employee development• Selected to participate in “Selling Success at UPS,” Account Executive pilot program• Trained and developed employees to use safe work methods and best practices• Motivated employees while strengthening morale in an effort to expand and develop employee relations • Reduced scanning errors by 45% and improved work area productivity by 20%• Authored safety proposals and business plans Show less