John Heap is a Webmaster and social media coordinator at Institute of Productivity. He is proficient in German, Italian and French. Colleagues describe him as "i have attended a course on lean manufacturing and what a good course he conducted. he has total command on his teaching method and course topic. i wish i could attend further more courses from him" and "I have worked with John through being within the same business and would recommend him as a person who is key to have contact with Why?John has a different understanding of situations but also has a real passion for helping people achieve their goals .This is both from a peronnal and corporate front for the well being of a business.The word "Productivity"can be scary but with John he maps accross ideas which really make a difference in the language we all can understand. A… Show more"