John Kendall Email & Phone Number

Greater Minneapolis-St. Paul Area

• A global leader in mission-critical media management & distribution services that capture, process & deliver over 25,000 hours of television every day for broadcasters, corporations & government end-users. • Direct oversight of operational and engineering staff for both the Lino Lakes Earth Station/Data Center and two studio production facilities.• Provide budget estimates, project timelines, budget projections and sales agreements on multiple internal and external projects.• Assess project issues and identified solutions to meet productivity, quality and company goals.• Manage priorities and maximize productivity by setting clear expectations and proactively communicating overall status, issues and risks to key stakeholders and top management.• Coached and counseled Engineering and Video Production staff by providing continuous feedback on performance while applying appropriate developmental tools to assist in individual growth.• Maintain client relationship management by developing creative and varied ways of meeting the needs of each diverse customer.• Provide onsite project management for all upgrades, maintenance projects and client requests

• Provided process improvement and advice with the overall “on-air” look of programming• Coordinated activities with post production and media department in preparation of broadcast schedules• Reviewed program schedules and provide adjustments to daily programming• Programed system wide broadcasting software with daily line-up of activities• Managed media program server to maximize overall space

Senior Manager Production Services 2004-2014• Acted as both account executive and project manager by acquiring, advising and managing external clients as their first contact and primary liaison. • Provided budget estimates, project timelines, budget projections and sales agreements on multiple projects over $1 million in scope.• Managed staff of producers, associate producers and project managers through mentoring, training and best practices recommendations. • Lead kick-off and status meetings with clients and the internal team, ensuring clear communication with key stakeholders at all stages of every project.• Managed priorities and maximized productivity by setting clear expectations and proactively communicating project status, issues and risks to key stakeholders and top management.• Produced and managed projects throughout the entire production process for both national and local content through initiating, planning, execution, monitoring and controlling to final closing. • Assembled and led production teams and key stakeholders to devise best practices and continuous process improvement, allowing for smooth execution of project delivery across all platforms.• Ensured integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources.• Negotiated and managed multiple vendors and contracts through the production process. • Stayed current with technology and trends for all aspects production and interactive media.

Greater Minneapolis-St. Paul Area

• Managed a staff of 26 employees by motivating team with process improvement and resolution of issues, improving team cohesiveness and overall performance.• Developed and managed department budget of $1.2 million. • Coached, mentored and motivated junior level employees, by offering input and feedback on growth and development opportunities.• Managed the overall operation of the production facility during all aspects live and pre-produced productions and events. • Assessed project issues and identified solutions to meet productivity, quality and company goals.

Greater Minneapolis-St. Paul Area

• Supervised staff of 11 employees by offering input and feedback on growth and develop development opportunities. • Lead the overall operation of the studio during live and taped programs. • Operated technical equipment such as video switcher, studio cameras and lighting instruments

Greater Minneapolis-St. Paul Area

• Operated technical equipment such as video switcher, studio cameras and lighting instruments• Worked closely with production team to develop cohesiveness for smooth process during live and pre-produced productions