John Melo Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Worked in different locations during my time at the company, including Fairview Mall (Champs), Scarborough Town Center (Champs), and Powerhouse Store Dundas Square (Foot Locker).• Led a team of up to 45 employees, ensuring exceptional customer experiences and operational efficiency.• Collaborated with upper management to align store goals with go-to-market (GTM) strategies, focusing on sales growth and adapting plans to market trends.• Directed inventory management and optimized product assortment to align with customer demand and seasonal trends. • Conducted competitive research to inform product positioning and identify growth opportunities in new categories.• Utilized visual merchandising techniques to drive business performance and achieve sales targets.• Tracked and analyzed KPIs using Power BI and Excel, providing actionable insights to upper management and teams.• Fostered team development through coaching and performance management, promoting both professional growth and workplace engagement.• Applied a systematic approach to problem-solving, ensuring challenges were met with innovative and effective solutions.• Ensured adherence to organizational timelines, processes, and standards in a fast-paced retail environment.Accomplishments:• Consistently exceeded monthly sales targets, maintaining a strong track record of goal achievement.• Secured second place in the highly competitive back-to-school sales contest.

Toronto, Ontario, Canada

Gained valuable insights into the Canadian retail market through this role, working at both Eaton Centre and Yorkdale locations.• Supervised and coached a team of 7 employees, fostering a customer-focused culture through clear communication and exemplary leadership.• Maintained and executed visual directives to ensure product displays aligned with brand standards.• Managed inventory levels, monitored stock performance, and assisted in placing inventory orders to meet customer demand.• Organized stockroom operations, ensuring the timely replenishment of best-selling products to optimize availability.• Facilitated onboarding and training of new hires, ensuring seamless integration into team operations and adherence to company protocols.• Monitored product expiration dates, ensuring that items with earlier expiry dates were sold first to maintain product quality and minimize waste.Accomplishments:• Developed an allergen chart for the company, which was adopted for use across all Läderach stores in Canada, ensuring consistent product safety and compliance.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Worked once a week gaining valuable experience while developing verbal communication in English.. Assisted customers with purchases while upholding the brand’s image.. Implemented theft prevention measures to safeguard company assets.. Maintained store organization and compliance with operational standards.

Recife, Pernambuco, Brazil

The official store of the soccer team Náutico, where I developed key leadership skills while focusing on product development and GTM strategies to maximize profitability in the sports merchandising space.• Managed 5 stores and 40 employees, implementing effective merchandising and sales strategies across all locations.• Oversaw inventory management, ensuring optimal product assortment and quickly addressing underperforming items.• Led product development and launch of new products, including official season jerseys, ensuring proper inventory ordering and distribution.• Created a licensed casual product line (T-shirts, shorts, mugs, hats), adapting North American sports merchandise concepts (e.g., NBA, NFL) to the Brazilian market.• Partnered with senior management to define and execute long-term GTM strategies and pricing structures to drive sales growth and profitability.• Analyzed product performance and sales reports to identify trends, optimize stock levels, and implement merchandising adjustments.• Supported market analysis by collecting qualitative and quantitative data to refine product positioning and identify new category opportunities.Accomplishments:• Expanded the brand from 1 to 5 stores, driving successful market penetration.• Led the successful launch of the online store during the pandemic, expanding sales channels and market reach.

Recife, Pernambuco, Brazil

Retail Store Manager – Watch RetailerFirst leadership role in retail, managing a highly specialized product line and driving team and store performance.. Led a team of 7 employees, managing hiring, training, and performance evaluations.. Oversaw daily operations, including cash handling, inventory management, and supplier relations.. Selected and ordered the complete merchandise assortment for the store to align with market demand.. Executed visual merchandising strategies to enhance customer engagement and sales.. Analyzed market trends and competition to identify growth opportunities.Acomplishments:Recognized as a "Top 5 Store" by the Technos Group for sales performance.Honored by mall administration for excellence in sales and store presentation.

Recife, Pernambuco, Brazil

This was my first sports retail experience. Operated a sports merchandise kiosk during game days to enhance brand visibility and fan engagement.. Provided excellent customer service by assisting fans with purchases and offering product recommendations.. Maintained an appealing and organized display of merchandise to align with visual guidelines.. Managed POS operations, including accurate cash handling and end-of-day register reconciliation.. Monitored inventory levels, restocked products as needed, and conducted inventory counts to ensure availability.

Recife Area, Brazil

In this experience i worked for a law firm helping with procedural development and by writing procedural parts. It was a great environment for professional and personal growth, as i dealed daily with lawyers, other interns and also directly with clients. Centainly this experience helped with the activities i develop today on a daily basis.

Recife Area, Brazil

I used to work as an inter for the Ministry of Labor and Employment. The unit i worked with was allocated at the Port of Recife. More specifically, our duties were to fiscalize the conduct on the ships towards the employees, in order to chek if all the employment laws were been enforced ans also to avoid accidents.

Recife, Pernambuco, Brazil

- Had a small business selling male apparel online through the OLX platform.

Bachelor'S Degree, Law, Gpa Of 8.84 Out Of 10

Law, 5Th Period Of Law School

Activities and Societies: Direito das Coisas, Inglês jurídico, Direito internacional Público,I was an exchange student under.