John Jordan Email & Phone Number

Charlottesville, Virginia, United States

- Design visually captivating dashboards and data visualizations that provide actionable insights.- Collaborate with internal and external stakeholders to develop and maintain key performance metrics.- Drive continuous improvement initiatives by automating and streamlining technical processes.- Perform in-depth data mining and analytics to uncover cost-saving opportunities.- Provide timely responses to ad-hoc data requests and contribute to root cause analysis efforts.- Consult with decision-makers to identify data sources and validation standards.- Integrate data from diverse sources to ensure accuracy and integrity.

Charlottesville, Virginia, United States

- Perform data analysis utilizing appropriate analytics methodologies.- Utilize tools such as Tableau, TableauPrep, QlikView and PowerBI to build BI solutions.- Develop code with structured query language (SQL) and T-SQL.- Use the enterprise’s data to design, create, and maintain BI reports and tools in support of clinical, business, and research operations.- Foster data-driven decision-making by providing valuable consultative analytics support to executives and service area leadership.- Provide guidance and training to customer on the use of BI tools including creating custom views, data driven alerts, and landing pages.

- Manage the analysis of information and identify, interpret, and report the trends or patterns found in data sets. Deliver recommendations based on findings. - Synthesize data analysis by creating graphs, reports, and presentations of results in order to make strategic and programmatic decisions. - Manage the development of content for seminars, forums, and presentations. Present data in a way that can be easily and quickly grasped by stakeholders. - Ensure that policies governing data management are met, including security, privacy, and quality. - Consult with clients over questions of best practices in data analysis. - Assist in business and system re-engineering and architecture development. - Serve as the subject matter expert in special projects related to the specific data sets.

Charlottesville, Va

- Oversee operation, maintenance, safety, and replacement cycle for 350 pieces of equipment. - Collect recoveries of $185,000 / month - Budget $1.1 Million on catch-up replacement cycle - Implement PM strategies to cut cost and end-user down time - Establish new contracts with local vendors through RFP process - Integrate GeoTab GPS tracking and telematics for safety / vehicle oversight - NAFA Member - NAFA & CALSTART Sustainable Fleet Accreditation (1st in VA, 6th University in the Nation)

Charlottesville, Virginia Area

- Oversee average 100 RO / day - Communicate vehicle needs from technician to customer - Evaluate technician aptitude and assign workload - Increase ELR and total Service labor by 20%

Spotsylvania, Va

Generate work orders based on customer complaints, act as liaison between technicians and customers, oversee repairs from start to finish, advise department heads on best dollar-to-use practices, and provide insight and recommendations in regards to improvements of shop operations to Service Manager.

Mechanicsville, Va

Communicated customer complaints to technicians, generated precise estimates, and sold additional, unrequested services to customers. Recruited, trained, and managed a staff of technicians as well as performed routine employee evaluations and counseling.

Richmond, Virginia

Promptly completed automotive repairs and preventative maintenance services. Specialized in electrical and engine performance / drivability diagnostics. Consistently increased customer retention by implementing "Fixed Right the First Time" practices.