John Mcdermott Email & Phone Number

Philadelphia, Pennsylvania, United States

Easton, Pennsylvania

Scranton, Pennsylvania Area

*Added new lenders to allow for an increase of in-house finance deals.*Developed the company's most extensive follow up system and prospecting guidelines to increase flow of traffic and sales.*Revamped the method in which figures were presented to customers, adding gross profit in both finance and front end sales.*Increased warraty acceptance by 103% and profits by 120% vs, previous Finance and Insurance Manager.*Increased all other finance insurances by an average of 426% and profits by 225% vs. previous Finance and Insurance Manager.*Undertook sales training to increase number of closed deals by 55% and profits by 42%.*Worked interdepartmentally to successfully launch an in-house, factory sponsored retention program.*Successfully met and exceeded both dealership and manufacturer warranty and finance penetration standards. *Met and exceeded monthly finance and insurance profit and penetration objectives set by dealer.*Met lender expectations and standards concerning "look to approval", "look to book", and "approval to book".*Handled state and federal documentation requirements including privacy, lending, motor vehicle compliance including Red Flag, Credit Score Disclosure/Risk Based Pricing, and Adverse Action.*Launched electronic contracting of 85% of deals which minimized funding time, improved dealership cash flow, cut shipping and handling expenses, and expedited deal processing.

Stroudsburg, Pa

*Developed and launched a business plan for one finance department to handle both prime and subprime deals. This increased efficiency and profitability, while acheving approval rate as high at 88% and a closing ratio as high as 64%.*Maintained high per vehicle retail average, while ensuring state and federal compliance.*Maintained consistently high penetrations in all aftermarket products.*Maintained high average of finance deals vs. cash, credit union and lease deals, further adding to profit generation of the finance department.*Launched dealership's own in-house customer loyalty program, which allowed for region high service and parts retention.*Assisted in the training of a sales team of between 8 and 12.*Responsible for trade appraisals, desking of deals, bank submission, and all loan and document processing.*Successfully launched Vehicle Etch System and Paint and Fabric Protection plans within dealership. Immediately increased acceptance of products by as much as 75%m while adding as much as $650 in gross profit per deal.*Assisted in development of internet department, business development center, and customer relationship management systems. These integrated departments allowed for continued market share growthm and service retention while not adding any significant expense.*Worked with advertising partners to develop campaigns, which included sales events, marketing materials, and promotions that added to the dealership's branding and top of mind awareness.*Developed an internal fleet program, creating profitable business to business relationships.*Successfully implemented a menu based seliing system to allow for the most productive, efficient, and profitable finance and insurace experience for each customer.