John Mulhollen Email and Phone Number
John Mulhollen work email
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John Mulhollen personal email
I like to solve process problems that others haven’t. Thanks to my experience as a team member and leader in Sales, Customer Experience, and Operations I think about the entire revenue journey when making decisions.Some of the skills and experiences currently paying the bills: customer data & analytics, developing actionable sales insights, program management, NPS development, process design, operational process design and implementation, compensation design, pipeline management, business systems management, Customer Success Operations, Sales Operations, procurement, ICP development, relationship building, coaching, effective leadership, culture building, team building, change management.
Revolutionparts
View- Website:
- revolutionparts.com
- Employees:
- 142
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Customer Operations ManagerRevolutionpartsPeoria, Az, Us
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Revenue OperationsRevolutionparts Oct 2023 - PresentTempe, Arizona, Us**Bringing normalized revenue reporting strategy across organization**Simplifying the process(s) used to market, prospect, contract, and develop deep relationships with customers.**Design and implement tools & process to reduce churn and increase revenue.**Provide actionable insights to improve customer retention and CSAT scores
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OwnerYour Daily Driver Jan 2017 - PresentYour Daily Driver provides local maintenance services and vehicle restoration projects.Building dream vehicles with customers for half the price, consulting and shipping nationally. -
Account ManagementSyncari Jun 2022 - Nov 2023Newark, California, Us**Successfully developed and executed the process to expand a series A software startup into two new industries.**Grew revenue across 95% (16/17) of Customer Base in first year. **Developed pipeline of $2M in undeveloped features and functions to fund product development. **Integrated Value Engineering Process into Sales and CS methodologies resulting with increased retention (up 18%) and shortened sales cycles (saved 12%). -
Head Of Customer SuccessVisualizeroi Mar 2021 - Sep 2023San Francisco, California, Us**Modernized a 12 year old company, as a player/coach, building a Customer Success function and team of 8 from the ground up; including recruiting, coaching and process design. **Churn reduced to sub-10% for the first time in company history, previously 30%. **Developed a Services Partner Channel and reduced the average customer implementation by half. **Reduced churn (27% to 7% inside of a year) integrating automations and a data-led Ideal Customer Profile development. -
Sales LeadershipMicrodesk Apr 2018 - Mar 2021Nashua, New Hampshire, Us**Outperformed expectations as first hire with a 25 year old company, dedicated to cross-selling services to software customers. **Individually responsible for $6M (10%) of the companies revenue in inaugural year. Added $2M in year 1, and another $1.5M in year 2. **Partnered with CRO to develop Sales Engineering program, which resulted in saving 30 jobs that would have been lost due to COVID. **Reduced average enterprise sales cycle from 18 to 11 months by instituting Value Engineering practice and mentoring team. -
Regional Sales ManagerAt&T Dec 2006 - Apr 2018Dallas, Tx, Us**Accelerated growth of $4M in revenue developing a new B2B Market for a fortune 10 company. **Maximized an "internal-only" hiring opportunity and developed a team of 8, inexperienced retail salespeople into the top team in the country in 1 year. As a team we held that rank for 6 consecutive years. **Integrated cloud-migration consulting and team delivered 200% of our annual revenue target. **As a team we had 11 promotions, 2 lateral moves, and 0 negative attrition in 5 years. **Achieved top Net Promoter and Customer Satisfaction scores nationally for 3 consecutive years at 94%. -
Business Account ManagerAt&T Apr 2008 - Aug 2011Dallas, Tx, UsDeveloped new SMB channel for AT&T sales. Build training process to expand SMB sales in retail as a scalable lead gen engine, and mentored new inbound team members. • 4 year average of 186% Gross activation attainment, 286% direct sales attainment, 475% application sales attainment, 135% new wired revenue attainment.• Earned Hi-Po (top 5% nationally) status for performance in role 2008-2010. Continued in program throughout AT&T employment.• Elected by leadership to build new Central California B2B Market in the role described above.
John Mulhollen Skills
John Mulhollen Education Details
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Grossmont CollegeAnd Catering Management/Manager -
The Art InstitutesCulinary Arts
Frequently Asked Questions about John Mulhollen
What company does John Mulhollen work for?
John Mulhollen works for Revolutionparts
What is John Mulhollen's role at the current company?
John Mulhollen's current role is Customer Operations Manager.
What is John Mulhollen's email address?
John Mulhollen's email address is jo****@****bal.net
What schools did John Mulhollen attend?
John Mulhollen attended Grossmont College, The Art Institutes.
What skills is John Mulhollen known for?
John Mulhollen has skills like Account Management, Telecommunications, Management, Wireless Technologies, Sales, Customer Service, Team Leadership, Voice Over Ip, Sales Management, Customer Satisfaction, Team Building, Inspiring Leadership.
Who are John Mulhollen's colleagues?
John Mulhollen's colleagues are Jared T., Kristofer Erickson, Matthew Wang, Robyn B., Izabela Sara Cical, Michelle Moscuzza, Shane Heidke.
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