John Harmon Email & Phone Number

Knoxville, Tennessee, United States

Responsible for managing the account function for large financial service customers to include customer relations and delivery of security framework assessments and advisory.

Greater Atlanta Area

Risk and compliance

Knoxville, Tennessee Area

Manage the PCI and EI3PA practice to include hiring, employee development and project scheduling. Assess security policies, perform physical security inspections, and review Payment Card Industry compliance (PCI) for various customers in the retail, restaurant and fuel businesses.Conduct Experian Independent Third Party Assessment (EI3PA) assessments for customers in the credit data usage business.Develop security training programs for PCI customers for use with their… Show more Manage the PCI and EI3PA practice to include hiring, employee development and project scheduling. Assess security policies, perform physical security inspections, and review Payment Card Industry compliance (PCI) for various customers in the retail, restaurant and fuel businesses.Conduct Experian Independent Third Party Assessment (EI3PA) assessments for customers in the credit data usage business.Develop security training programs for PCI customers for use with their teams.Performed sales engineer functions to assist the sales team in securing contracts for new business explaining how PCI and, EI3PA assessments are conducted and what the customer can expect in their assessment.Implemented a franchise program to assist franchise organizations meet compliance needs based on the franchisor compliance to reduce cost and effort of the franchisee.Conducted social engineering exercises for customer to help test their security awareness programs. Show less

Knoxville, Tennessee Area

Assess security policies, perform physical security inspections, and review Payment Card Industry compliance (PCI) for various customers in the retail, restaurant and fuel businesses. Conduct Experian Independent Third Party Assessment (EI3PA) assessments for customers in the credit data usage business.Develop secure coding training programs for PCI customers for use with their development teams.Developed security awareness programs for customers in various compliance… Show more Assess security policies, perform physical security inspections, and review Payment Card Industry compliance (PCI) for various customers in the retail, restaurant and fuel businesses. Conduct Experian Independent Third Party Assessment (EI3PA) assessments for customers in the credit data usage business.Develop secure coding training programs for PCI customers for use with their development teams.Developed security awareness programs for customers in various compliance situations for use with both corporate and in-store employees. Performed sales engineer functions to assist the sales team in securing contracts for new business explaining how PCI, EI3PA and HIPAA assessment are conducted and what the customer can expect in their assessment. Implemented a franchise program to assist franchise organizations meet compliance needs based on the franchisor compliance to reduce cost and effort of the franchisee. Conducted social engineering exercises for customer to help test their security awareness programs. Perform HIPAA risk and GAP assessments for both hospitals as well as business associates assessing privacy and security rules. Show less

Louisville, Kentucky

Payment Card Industry (PCI) compliance Analyst serving as Yum! Brands domestic Internal Security Assessor (ISA) for Payment Card Compliance (PCI).Develop training programs for use in over 17,000 locations to maintain awareness around the payment card industry (PCI), professional mangers and team members still in high school use this training. Develop and maintain training program for application developers to keep the developers aware of current programming vulnerabilities and… Show more Payment Card Industry (PCI) compliance Analyst serving as Yum! Brands domestic Internal Security Assessor (ISA) for Payment Card Compliance (PCI).Develop training programs for use in over 17,000 locations to maintain awareness around the payment card industry (PCI), professional mangers and team members still in high school use this training. Develop and maintain training program for application developers to keep the developers aware of current programming vulnerabilities and how to avoid them when coding applications. This raises awareness to assist in preventing coding induced issues that could lead to a security breach and a violation of the payment card industry compliance standards. Develop awareness programs for support personnel to maintain awareness of the value and trust our customers place in security their payment card information. Verify Payment Card Industry (PCI) compliance for three separate brands, by working with qualified security assessors to ensure the safety of the customer’s payment cards ensuring an economy of scale by assessing three brands at once. Negotiate new contracts to drive the strategic policy for the company to improve security, reduce costs, and support the franchise population in their needs to document compliance facilitating a reduce overall cost per site while increasing the security of the entire system. Show less

Louisville, Kentucky

Manage Payment Card Industry (PCI) security complianceManage the third party applications Manage hardware vendors to control costs and determine hardware needs Manage strategic direction for image deployment Responsible for selecting the Operating systems used and the third party applications deployed to both Kentucky Fried Chicken and Long John Silver’s restaurants to ensure reliable operations. Administer the capture, storage, and distribution of all… Show more Manage Payment Card Industry (PCI) security complianceManage the third party applications Manage hardware vendors to control costs and determine hardware needs Manage strategic direction for image deployment Responsible for selecting the Operating systems used and the third party applications deployed to both Kentucky Fried Chicken and Long John Silver’s restaurants to ensure reliable operations. Administer the capture, storage, and distribution of all the computer images used in Kentucky Fried Chicken and Long John Silver’s Restaurants improving disaster recover preparedness.Managed the project to bring our restaurant systems into payment card Industry (PCI) compliance. Analyzed the selection and specifications for all hardware deployed to the Kentucky Fried Chicken and Long John Silver’s restaurants working with various hardware vendors to manage our service requirements and service level agreements allowing standardization between both brands reducing maintenance costs and reducing the support resolution times. Manage the Microsoft Windows patch management process and patch selection for Kentucky Fried Chicken and Long John Silver’s brands protecting over 2000 restaurants and 10000 Microsoft Windows based devices. Established a new standard in the certification and evaluation of hardware deployed to Kentucky Fried Chicken and Long John Silver’s restaurants to include photographs of all equipment, this resulted in a significant improvement in the quality and speed in the training for support personnel and reduced the amount of lab equipment needed to support the restaurants. Show less

Louisville, Kentucky

Developed knowledge management solutions to reduce the time required by analysts to resolve issues thus increasing analyst efficiency. Coordinated the troubleshooting and repair of complex issues that the Help Desk escalated ensuring the needed people were involved to expedite the repair of the malfunctioning system.

Barksdale Afb, La.

Managed support and repair of Defensive Fire control systems for forty-five B-52G aircraft.

Mba, Business, 3.97

Ma, Information Management, 4.0

Bs, Industrial Technology

Ba, Business