As the leader of a dynamic sales team of DollarDays Account Managers and Sr. Account Managers, I drive success through strategic implementation of sales processes, performance management, team collaboration, and operational excellence. Our focus is on achieving sales targets, delivering exceptional service, and significantly contributing to the company’s growth and profitability. With strong leadership skills, sales expertise, and a commitment to strategic and tactical execution, I am dedicated… Show more As the leader of a dynamic sales team of DollarDays Account Managers and Sr. Account Managers, I drive success through strategic implementation of sales processes, performance management, team collaboration, and operational excellence. Our focus is on achieving sales targets, delivering exceptional service, and significantly contributing to the company’s growth and profitability. With strong leadership skills, sales expertise, and a commitment to strategic and tactical execution, I am dedicated to empowering the sales team to deliver outstanding results and ensure the ongoing success of DollarDays International.For over 20 years, DollarDays has been a trusted supplier to non-profits, churches, charities, schools, and other philanthropic organizations by providing critically needed goods and friendly support. Our team at DollarDays is dedicated to empowering community heroes to accomplish great missions and to provide dignity to those in need. Show less

As Region Leader, led dynamic nation-wide sales, retention, wireless, service, & support teams. Played central role in fostering strong performance and developing highly capable operations leaders while continuously refining and optimizing strategy, processes, policies, and workflows. Maintained productive cross-functional relationships with business partners. Primary focus was achieving overall financial growth by driving world-class service, maximizing conversion rates in sales, retention… Show more As Region Leader, led dynamic nation-wide sales, retention, wireless, service, & support teams. Played central role in fostering strong performance and developing highly capable operations leaders while continuously refining and optimizing strategy, processes, policies, and workflows. Maintained productive cross-functional relationships with business partners. Primary focus was achieving overall financial growth by driving world-class service, maximizing conversion rates in sales, retention, wireless, and broadband, meeting customer needs with innovation, quality solutions, and integrity, across the United States, with a startup spirit. Show less

Drove and ensured growth and profitability by establishing a clear vision, implementing robust strategy, fostering collaboration, and executing plans with precision - overseeing General Market operations in the U.S. Territory. Primary focus was achieving overall financial growth by driving service, conversion rates in sales and retention, meeting customer needs with innovation, quality solutions, and integrity, across the United States.

Led by establishing a clear vision, implementing robust strategy, fostering collaboration and executing plans with precision - overseeing operations for Spanish/English sales and development of the on-site leadership group in El Paso, TX. Pioneered the establishment and subsequent leadership of the National Sales Center in Queens, NY (2013-2015). Overall team size 150+

Successfully led the expansion and financial success of large geographical district encompassing Corporate-owned Retail Stores and Service & Repair Centers in Albuquerque & Santa Fe, NM, El Paso, TX, and Yuma, AZ, spanning a total of 18 locations.

Assembled and guided a dynamic sales team comprising general business, corporate, and public-sector account executives across a 4-state region encompassing CA, AZ, NM, and TX. Utilized Customer Relationship Management, or CRM, to drive the business. Cold calls, appointment setting, funnel management, presentation, follow up, and closing the sale was the major objective. Community events, workshops, flyers, mailers, maintaining network, driving referrals, creating new connections, and keeping… Show more Assembled and guided a dynamic sales team comprising general business, corporate, and public-sector account executives across a 4-state region encompassing CA, AZ, NM, and TX. Utilized Customer Relationship Management, or CRM, to drive the business. Cold calls, appointment setting, funnel management, presentation, follow up, and closing the sale was the major objective. Community events, workshops, flyers, mailers, maintaining network, driving referrals, creating new connections, and keeping deep market presence were also important to creating new business. Show less

Played a pivotal role in expanding and enhancing the performance of Sprint wireless retail stores and service centers across the Las Cruces, NM, and El Paso, TX markets. Core responsibilities encompassed sales, upselling, customer service, operational management, inventory control, store audits, and store opening/closing procedures.

Oversaw day-to-day sales, service, and operations activities of the store to ensure efficient and effective work flow. Most important objectives were to drive sales, enhance customer service, and optimize overall store performance. Accountable for supervising staff, inventory control, visual merchandising, P&L, financial management, loss prevention, store maintenance, compliance, and team development.

Effectively led and managed all operational aspects of the business including accounting, sales, service, operations, compliance, shrink, and profitability through high standards with integrity and ethics. Ensured efficient store operation via audit processes. Maintained a positive company image by delivering friendly, respectful, and courteous customer service.