John Hunter Email & Phone Number

Technical Manager working with ISS hardware support. Offering 13 years of IT experience including data center management, NOC crisis management, and call center knowledge base design. A clear history of delivering operations excellence and quality services in high pressure and demanding environments with accountability to internal and external customers. Setting direction and measuring performance of teams dedicated to server and network installation, upgrading, and 24x7 maintenance in two high-accessibility data center environments exceeding 50,000 assets. Primary contact for hardware vendors dealing with ongoing maintenance.Looking to obtain a challenging position within a dynamic environment that utilizes a strong skill set combining strategic thinking, personnel management and leadership, technology (hardware and software), and business skills. The position should provide an opportunity for the continued growth and development of technical and and managerial/leadership skills.Willing to relocate domestically or internationally.Specialties: • Management of 24x7 Global Network Operations Center (NOC)• Matured, confident management style and a leader of leaders• People Management, including Full Time Employees / Vendors / Offshore Teams (India)• Crisis/Event Management with accountability to Executive leadership• Goal planning, tracking and execution• Recruitment of diverse technical and leadership talent• Process Streamlining (correct the bottlenecks)• Data Center Operations - hardware installation and support services

Listed skills include Data Center, Itil, Troubleshooting, Management, and 14 others.

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  Northern Virginia Community College

  Business