Seafax/Compass is widely recognized as the leading source of business information for the food industry in North America. As an account manager in the order release/credit area I help businesses manage risks against their insured accounts and accounts receivable asset and advise on extending credit to new and existing customers.

Supervised staff of 15, including fabrication specialists (riggers), test lab specialist, supply/inventory team and packers. Worked closely with Yale HR staff on administration, job descriptions, interviewing and disciplinary issues.Worked with Production Manager and customer service team to determine production expectations, based on lead times, labor available and sales order priorities. Expedited high priority items.Coordinated testing of proper production standards with Yale Engineering Department.Followed and enforced Yale Cordage safety standards and policies. Participated in 6S Lean Manufacturing implementation.Job eliminated in March due to corporate restructuring.

Part of Abbott team to set up Westbrook facility for 24/7 production of BinaxNOW and ID Now Covid-19 Rapid Test Kits. Laid off due to rapid decline of product need.Formed and supervised staff of ten providing all facets of warehousing services, including shipping, receiving and inventory control. Organized team along functional lines.Responsible for interviewing and hiring, benefits, scheduling, performance reviews and disciplinary actions. Worked closely with Abbott Human Resources to achieve goals.Worked closely with Planning and Production managers to coordinate material flow to Production floor, emphasizing communication and forward-looking operations.Proficient with Fourth Shift, Excel, Workday and ADP TimeSaver for Managers.

Responsible for payroll, tax reporting, accounts payable/receivable and project financial controls as well as general office management. Maintained Burdened Labor Rates database.Coordinated human resource function, including benefit administration. Maintained job descriptions, conducted performance evaluations and disciplinary actions.Proficient with QuickBooks.

Responsible for all facets of the customer services experience from initial orders through processing,shipping and billing.Managed inventory, customer database and accounts receivable.

I was with the Portland, Maine office of Citigroup Global Transaction Services working as a member of a team responsible for the maintenance of tax records for 35 Mutual Fund Transfer Agency clients. Reconciled federal and state tax withholdings on a daily basis and remitted to IRA and state agencies in accordance with federal and state tax deposit requirements. Prepared annual IRS Forms 945 and 1042 and assisted in oversight of 1099 and 5498 shareholder tax form production working directly with technology vendors.Citigroup closed its Portland office in the Spring of 2008.

Served as the primary contact to assigned plan sponsors and agents for BFDS, Data Systems Technology Inc (DST) and third party compliance specialists in a bundled, full-services capacity, including reporting and testing, operations, payroll and plan documents. I was with the company from 2000 to 2005 before returning in 2006.

I worked directly with Human Resources professionals of over 25 mid-market retirement plans in all aspect of plan activity, including coordinating interim and year-end plan testing and 5500 completion, daily plan reconciliation and quarterly audits of plan statements. I left Mercer when Boston Financial Data Services offered me a position.

I possessed $10,000 secured and $5000 unsecured lending authority and sold and serviced a full range of retail banking products.