John Pantall Email & Phone Number

Millington, Tennessee, United States

Millington, Tennessee, United States

Currently Mange Netapp storage operations and Replication for the DOD and Navy

Millington, Tennessee, United States

Primary Engineer for implementation and management of Netapp Storage based hardware and software. Manages concurrent projects including interface, replication, configure space for backups, and initial setup of NAS shares to utilize current technology standards to ensure system development meets quality and customer requirements.

Navy Base Millington, Tn

Primary tactician for implementation and management of technology based hardware and software. Manages concurrent projects including interface, zoning, configure space for backups, and initial setup of Data Domain of EMC. Utilize current technology to ensure system development meets quality and customer requirements.•Client Service: Deliver unparalleled customer service through proactive and reactive interfacing, problem assessment, timely evaluation of corrective actions and follow-up.•Project Management: Configured pools in RAID 5 in preparation of new development, test, and production environments. Configure NAS on new VXN 5800v2 to provide file sharing for Linux and Windows users.

Navy Base Millington, Tn

Proactively managed maintenance tasks across all areas of the company. Implemented wide range of changes based on company requirements, including configuring VMware paths, created LUNs, allocated various drives to applications as appropriate. Conducted daily Remedy Server Tickets servicing customer requests. •Operations Management: Configured and managed the Lumension Endpoint Security Suite Console to push Windows updates to comply with Department of Defense IAVAs.•Systems Administration: Created and assigned LUNs to storage groups and presented them to VMware hosts. Created virtual machines and configured them in VMware to comply with environment setting. Administered Windows 2003, 2008, 2012 servers, web applications, and updates.

Memphis, Tn

Responsible for all server and system updates and allocating storage for VMware ESXI storage mappings using ISCSI Dell PowerValut MD3000i storage SAN array. Improved data sharing for professors, students, and alumni through ongoing enhancements and improved system reliability. Performed administration, monitoring, and troubleshooting of LAN, resulting in optimum performance and minimum downtime.•Server Support: Provided maintenance and updates to servers, firmware, hardware, software, operating system updates, and security protocols to sustain user availability and minimize interruption. •Systems Management: Assisted in Active Directory exchange management, and group policy changes. Oversaw VMware’s EXI 4.1 Servers, and VM environments. Installed, configured, and allocated storage for VMware ESXI storage mappings using ISCSI Dell PowerValut MD3000i storage SAN array.

Memphis, Tn

Acted as expert level help desk support for end users at three different locations, as well as international support. Responsibilities included phone system, servers, and all areas pertaining to technology infrastructure of the company. Built and configured new servers for upcoming expansions throughout various departments. •Systems Improvement: Introduced of Log-Me-In Rescue to the company to support system and users, achieving a significant savings to the company. Instituted Sophos Enterprise Anti-Virus to minimize risks to the system and users.•Operations Support: Managed backups with Quantum system and Norton Backup Exec 9.0 to ensure all data was secured and available to sustain business operations.

Collierville, Tn

Provided end users efficient and knowledgeable support through help desk software. Responsible for management of new user accounts and ensuring access to appropriate software through use of Active Director and Secure FTP file server, this included access levels, passwords, and restrictions. Analyzed performance of hardware and performed maintenance on all hardware including printers, fax machines, scanners, bar code scanners, and copy equipment. Assisted with building servers and configuring software. Build test servers with Windows operating systems to test company software for compatibility. •Operations Support: Assisted in use of Veritas backup software used to back up valuable system data along with keeping track of backup tapes moved to the offsite storage facility.

Memphis, Tn

Provided technical help and solutions for end users including hardware, software, Windows, and Macintosh operating systems, as well as, printer issues. Conducted upgrades on equipment, software, antivirus protection, exchange server email setup, server firmware and driver updates. Assisted in establishing policies for end users, and preserving inventory lists on all current IT related products.•Operations Support: Added users to systems including scanners, fax machines, printers, and copiers, creating new accounts on server as appropriate. Acted as gatekeeper granting permissions to users and allowing/denying access.

Greater Memphis Area

Performed all maintenance as desktop technician for al Sonic and UAG dealerships in Tennessee. Analyzed areas of concern and user issues through troubleshooting and efficiently addressing issue. Oversaw Windows operating systems and printer issues, including hardware maintenance and software upgrades. Responsible for installing and configuring desktop PCs, printers, Key Advantage software, ERA software, battery backups, servers, TIS stations, and N.A.D.A. for Wolfchase Toyota.

Marion, Ar

Assisted with budgeting for department, installation of programs, computer builds, and installation and maintenance of Windows operating systems. Partnered with associates to facilitate transitions from outdated systems to more current technology. Created database and security for all medical records and personnel records to include federal, state, and local regulations, as well as implementing HIPAA standards. Assisted in development of policies and procedures to sustain effectiveness and to ensure goals would be met. Responsibilities included help desk for hospital, medical records, clinic, physician offices, administrative offices, and other areas associated with the organization.

Bachelor'S Degree, Management Information Systems, General

Bachelor Of Science, Business Administration (Mis)

Activities and Societies: Sigma Phi Epsilon