John Roberts Email & Phone Number

► Veteran management professional with extensive experience in leadership of all facets of retail, corporate finance, inventory control, and operations. ► Natural leadership with the ability to find solutions to complex problems and implement correcting strategies. ► Experience and patience in empowering others to reach their potential. ► Committed to retail and customer service excellence through pursuing a Director or Vice President position in Operations / Customer Service specialties in operations, inventory control, and FP&A.★ BUSINESS ADMINISTRATION LEADERSHIP:✔ Establish cross-agency relationships and build bridges between the company and customers.✔ Coach, mentor, and counsel junior business professionals up to senior leadership, guiding leadership skill development, and corporate leadership for career progression.✔ Emphasize direct communication, a strategic broad view and linkage across multiple systems.★ ADMINISTRATION EXPERTISE:✔ Demonstrated abilities through the leadership of multiple teams at Michael’s Arts and Crafts with consistent High Manager Effectiveness scores.✔ Collaborated to effectively reduced Michael’s Inventory Shrink and Damages by 41% over 9 years with shrink awareness programs.✔ Held management of four accounting teams to review and ensure the integrity and accuracy of Gross Margin and Physical Inventory results for Sears, K-Mart and Inter-company accounting.✔ Held the leadership (at Sears Holdings Corporation) of 7 teams with 150 associates.

Listed skills include Retail, Inventory Control, Loss Prevention, Management, and 23 others.