John Sharpin Email & Phone Number

Sydney, New South Wales, Australia

As the Operational Enablement Manager at Mentoring Men, I lead initiatives to streamline program operations, enhance intake processes, and deliver high-quality mentorship experiences. Recent Achievements:• Operational Efficiency: Implemented a new mentee-matching process that eliminated a two-year backlog, reducing mentor wait times to within 24 hours for most cases.• Process Improvement: Developed and refined intake assessment processes, enhancing program scalability and efficiency.• Data-Driven Results: Delivered data analysis and board reports that improved program outcomes and secured continued funding.Key Responsibilities:• Manage the planning, execution, and evaluation of projects, ensuring they are delivered on time, within scope, and budget.• Develop detailed project plans, timelines, and key performance indicators (KPIs).• Coordinate cross-functional teams and third-party service providers to deliver program components.• Oversee intake, onboarding, and support for mentees and mentors, ensuring program alignment.• Manage and implement systems, including CRM tools like Salesforce, to streamline program functions.• Provide ongoing support to mentors and mentees, facilitating effective relationships and problem-solving.• Build and maintain relationships with stakeholders, representing Mentoring Men at events and outreach efforts.

Northern Beaches, New South Wales, Australia

As a Community Engagement and Support Officer at Mentoring Men, I played a pivotal role in overseeing the onboarding process for new participants, promoting the organization through public speaking, and building partnerships to foster program growth. I worked closely with the intake team to ensure seamless integration of mentors and mentees, provided referral guidance, and managed data integrity across our systems. My role also involved enhancing group facilitation sessions and maintaining strong, professional relationships with both mentors and mentees through regular check-ins.Key Responsibilities:• Oversaw the completion of onboarding interviews, ensuring a seamless integration for applicants into the program.• Proactively followed up on pending documentation, ensuring precision and efficiency in the application process.• Promoted Mentoring Men through public speaking and presentations, fostering external partnerships and community engagement.• Maintained data integrity by updating records, databases, and surveys, ensuring timely and efficient updates.• Identified target groups to enhance volunteer recruitment and support program growth.• Facilitated group sessions, improving the dissemination of critical information to participants.• Collaborated with teams to expertly match mentors with mentees, optimizing the mentoring experience.• Provided tailored referral guidance, supporting mentees’ development journeys.• Conducted regular check-ins with mentees and mentors, balancing rapport-building with professional boundaries.

Freshwater, New South Wales, Australia

Sydney, New South Wales, Australia

As a Leading Senior Constable in the NSW Police Force, I demonstrated effective situational leadership by guiding and mentoring less experienced officers in high-pressure operational settings. My responsibilities included crime prevention through law enforcement, mediation, and rapid response to emergencies, ensuring public safety and professionalism. I actively participated in criminal investigations, apprehended suspects, and maintained traffic safety, while consistently providing mentorship to junior officers to foster their development and operational success.Key Achievements:• Awarded the Medal for Ethical and Diligent Service• Awarded the rank of Leading Senior Constable, following unanimous endorsement by peers for leadership, training, and exemplary service.

•Evaluated business processes to pinpoint opportunities for enhanced efficiency, innovation and outcomes•Formulated specifications and business cases to inform resource management strategies and justify benefits•Designed and maintained online learning materials and other digital content to support training and knowledge•Spearheaded projects, overseeing governance and reporting requirements to ensure successful delivery •Developed test plans, coordinated system testing and delivered reporting ensuring integrity of project outcomes •Fostered influential stakeholder relationships, strategically aligning team project and business objectives •Lead lessons learned collection and post implementation review sharing for continuous improvement •Conducted qualitative and quantitative research to establish evidence base, guiding business change initiatives •Implemented end-to-end benefits methodology, covering identification, measurement monitoring, realisation and reporting

Sydney, New South Wales, Australia

•Effectively litigated cases spanning various jurisdictions, maintaining alignment with service level agreements and a track record of consistently achieving a success rate exceeding 90%•Managed multiple stakeholders with complex needs and competing priorities.•Delivered immediate legal counsel and upheld briefs of evidence quality, fulfilling Practice Management duties•Key contributor to improving brief preparation and presentation in Police Area Commands and Districts •Actively engaged in education sessions, contributing to the training and development of personnel •Proactively identified and implemented process enhancements to streamline the prosecution workflow•Engaged in stakeholder meetings and legal conferences, consistently meeting SLA requirements •Conducted in-depth performance analyses, identifying trends and areas for improvement, and subsequently initiated strategies to bolster prosecution success rates

Sydney, New South Wales, Australia

•Crafted and executed multifaceted strategies to combat local domestic violence issues through cross-functional collaboration with internal and external stakeholders•Ensured inclusivity in crime prevention initiatives, considering the diverse needs of the community, including CALD, Aboriginal, Torres Strait Islander, Mental Health, and Disabilities.•Diligently audited compliance by methodically sampling CAD and Web COPs events, cases and reports •Sustained in-depth knowledge of NSW Police Force Domestic Violence policy & procedures ensuring compliance •Facilitated connections to community support services for domestic violence victims and children, utilizing assessment tools and liaising with relevant agencies.•Collaborated with Prosecutors to optimise court procedures, providing vital support to victims and facilitating seamless coordination with external agencies and defendents•Oversaw the timely management of Apprehended Domestic Violence Orders (ADVOs) and court notices.•Identified and mitigated risks associated with high-risk and repeat domestic violence offenders and victims

Graduate Certificate Of Management

Diploma, Justice Studies

Certificate Iv, Leadership And Management

Diploma, Government

Diploma, Community Service

Associate'S Degree, Criminal Justice/Police Science

Certificate