EMS Consultants works within various industries. We are experienced in developing new, and enhancing established programs. Using goal-based needs assessments, programs, products, curriculum and policies are developed and implemented. Education and training would be provided for stakeholders, resulting in greater efficiencies meeting organizational goals.

Develop and conduct or facilitate continuing education and American Heart Association courses.

Oversee the content development of the NREMT certification examinations for both cognitive and psychomotor evaluation.

Develop and implement training for new employees.Based on quality assessment, couseling and needs assessment, develop and deliver continuing educational offerings to current staff to assist in quality improvement initiatives.Create, organize and implement and internal "University" for ongoing employee education and development.About The Federation of State Medical Boards:The Federation of State Medical Boards (FSMB) is a national not-for-profit organization representing the 70 medical and osteopathic boards of the United States and its territories, including 14 state boards of osteopathic medicine.

Base of operations in Plano, TexasResponsible for:• Serving as curriculum developer, subject matter expert and product designer• Developing new market courses for instructor led and blended environment delivery nationally• Creating quality assurance program, approved by internal audit for instructors nationwide• Submitting the educational and monitoring strategy for updating 70K instructors• Outlining strategy for national accreditation of educational programsABOUT THE AMERICAN RED CROSSThe humanitarian mission of the American Red Cross connects us to people and communities across the nation and around the world. The common bonds of humanity and compassion unite us together, not just in the face of emergencies and disasters, but in helping our neighbors every day.Since being founded by Clara Barton in 1881, the Red Cross has been a consistent lifeline for people when they need us the most. The depth and breadth of our services – whenever and wherever they're called for – is unmatched by any organization in the world.These extraordinary efforts are made possible by people like you who roll up their sleeves and open their hearts to help their neighbors – by donating time, money and blood, or by taking a course to learn CPR, First Aid or other essential skills. Supported by our headquarters in Washington, D.C. and more than a thousand locations in communities across the country, our volunteers and contributors make a difference in millions of lives each year. www.redcross.org

Base of Operations, HeartQuarters, Dallas, TX• Led development of national training center and managed the team that scheduled and conducted training nationally, including in-house staff and two direct reports. • Recruited and hired over 300 staff instructors throughout United States to meet client training needs • Lead the development team devising an online self scheduling mechanism for staff and clients • Developed and managed the budget (in excess of $400K) for staff and operations• Determined program policies and procedures, in collaboration with HR, to meet the goals of scheduling, staffing, course conduction, quality assurance and data entry following the course• Tracked and evaluated customer satisfaction results, implementing improvement strategies• Working with Legal, developed client contracts and assisted with client negotiations • Received the ECC Field Staff Person of the Year Award (2011)ABOUT THE AMERICAN HEART ASSOCIATIONThe American Heart Association is the nation’s oldest, largest voluntary organization devoted to fighting cardiovascular diseases and stroke.Founded by six cardiologists in 1924, our organization now includes more than 22.5 million volunteers and supporters working tirelessly to eliminate these diseases. We fund innovative research, fight for stronger public health policies and provide lifesaving tools and information to save and improve lives.We provide science-based treatment guidelines to healthcare professionals to help ensure the best treatment for every patient, every time. We educate lawmakers, policy makers and the public as we advocate for changes to protect and improve the health of our communities.

• Guided the American Heart Association’s National Training network of 250K instructors, utilizing mentoring and coaching, to implement and maintain training and QA standards • Technical advisor for development team that produced the Basic and Pediatric Life support programs released in 2011 and 2012• Subject matter expert (SME) for the development and review of all ECC materials and videos• Visited, developed and approved training centers in the Middle East and Asia• Promoted to Manager – Training Operations in August 2010

• Led operations of the American Heart Association training center, ensuring continuing education requirements were met for all staff • Selected and directed a staff of six personnel, 6 full time staff and 1000 contracted instructors • Developed and managed $300K budget for operations and training of 25K individuals• Led development of the scheduling, staffing, data management, and QA / QI processes• Obtained accreditation for continuing education for EMS, nursing and medical personnel • Critical Response Committee member & Chair of Education sub-committee• Led development of CE needs for physicians and nurses, using data from the QA processes• Subject matter expert for the legal departmentABOUT CLEVELAND CLINICWe are a nonprofit multispecialty academic medical center that integrates clinical and hospital care with research and education.• 5.1 million patient visits per year• 3,000+ physicians & scientists The Cleveland Clinic (formally known as The Cleveland Clinic Foundation) is a multispecialty academic medical center located in Cleveland, Ohio, United States. The Cleveland Clinic is regarded as one of the top four hospitals in the United States by U.S. News & World Report. The hospital was established in 1921 for the purpose of providing patient care, research, and medical education. The Cleveland Clinic was ranked number one in America for cardiac care from 1994 to 2014.Cleveland Clinic is also an Ohio nonprofit corporation which as of December 2010 had 10 regional hospitals in Northeast Ohio, a hospital and family health center in Florida, a health center in Toronto, Ontario, Canada, and a specialty center in Las Vegas.

• Led the development for program curricula, program procedures and operating processes resulting in a 90% first time pass rate on the National Certifying Examination• Developed and accredited the first system wide Paramedic training program in Ohio• Developed a staff of 3, full time personnel and approximately 50 contracted instructors• With accounting, developed and managed $250K budget as well as billing components• With the legal department, developed and initiated contracts for hospitals outside the system• Counseled students regarding their progress• Led working group of Fire Chiefs/ EMS Administrators to continuously improve the program• Served on State of Ohio's EMS Boards Quality Assurance committee

• Managed QA collection and addressed issues with area EMS services• Lead liaison with other medical facilities regarding Emergency Medical Services• Disaster Committee member and hospital representative to the county

All fire Suppression ActivitiesAll Emergency Medical Response ActivitiesHazardous Materials TechnicianContinuing Education Educator and coordinatorCreated and updated EMS department protocols in conjunction with Medical ControlEMS Equipment Inventory and orderingAHA Training Center CoordinatorLiaison to Hospital Medical DirectionDeveloped initial Paramedic Response Program