Kristina Johnson Email & Phone Number

Cincinnati Metropolitan Area

Cincinnati, Oh

• Assists in the development and delivery of advancement program services.• Conducts program eligibility and assessments with advancement candidates.• Meets with Members to develop career advancement goals and plans.• Promotes successful career growth and advancement of Members through regular contact to monitor and encourage progress and provide coaching on any issues or needs that arise.• Teach and coaches job search, networking techniques, interviewing skills, job retention… Show more • Assists in the development and delivery of advancement program services.• Conducts program eligibility and assessments with advancement candidates.• Meets with Members to develop career advancement goals and plans.• Promotes successful career growth and advancement of Members through regular contact to monitor and encourage progress and provide coaching on any issues or needs that arise.• Teach and coaches job search, networking techniques, interviewing skills, job retention skills and attitudes while providing support, encouragement and feedback to make career advancement more effective.• Serves as role model for professional conduct and behavior. Show less

Cincinnati, Oh

Owned, programmed, and executed Microsoft Excel tools to monitor data for the homeless community in Hamilton County and surrounding areas.* Followed guiding principles and procedures set by HUD officials to produce efficient data* Collaborated with HUD personnel to develop supportive tools

Cincinnati, Oh

Responsible for managing the price-point relationship between online vendors and Kroger.* Quickly adapted to and learned multiple Kroger web-based systems to manage several databases and analyze pricing queries* Instructed online vendors on best pricing strategies to remain competitive* Collaborated and complied with Kroger e-commerce regulations including confidentiality

Cincinnati Area

Developed and implemented process improvements at the requests of clients and stakeholders. • Led team of 12 multi-country programmers in implementing a new Quality Assurance tool that helps monitor the quality of deliverables and serves as a measuring source across different operational teams.• Reorganized and revamped the internal operations site resulting in a more user friendly, accessible, modern and value added site for the operations team.• Defined the start as well as… Show more Developed and implemented process improvements at the requests of clients and stakeholders. • Led team of 12 multi-country programmers in implementing a new Quality Assurance tool that helps monitor the quality of deliverables and serves as a measuring source across different operational teams.• Reorganized and revamped the internal operations site resulting in a more user friendly, accessible, modern and value added site for the operations team.• Defined the start as well as the end of a project’s cycle, to provide one consistent measurement of life-cycle time across the operations department. Conducted User Acceptance Testing and training for associates ensuring overall team accuracy in metric measurements. Integration of this new measurement ensures higher quality tracking.• Streamlined the processes of the offshore and onshore design team by training new automation techniques which saved time and reduced errors. Leveraged skills and tools from both teams to transition changes and maintain the momentum of each team’s progress. • Selected to lead the Nielsen Global Impact Day for June 2015. In 2014, created relationships with multiple nonprofits to participate in the volunteer event. This increased the amount of volunteer involvement and boosted the morale of the company. • Recruited and directed a team of 11 volunteers for Teacher for A Day, an event produced by Junior Achievement. Volunteers spent half a day in training and a full day of teaching grades 3rd – 8th valuable lessons of entrepreneurship, city zoning, managing money and much more. • Completed Project Management Training and received Nielsen Project Management Certificate. Show less

Cincinnati, Ohio Area

Subject Matter Expert in tabulating and analyzing e-panel and non-panel data as one of the top performers on the team.• Mentored, coached, and trained 30+ associates of the offshore team resulting in an increase in the amount of tabulated studies and quality deliverables produced in a timely fashion.• Tabulated and quality checked over 75+ studies a week maintaining 98% quality levels to advance as one of the team leads.• Motivated 18 Nielsen associates to volunteer with Paint… Show more Subject Matter Expert in tabulating and analyzing e-panel and non-panel data as one of the top performers on the team.• Mentored, coached, and trained 30+ associates of the offshore team resulting in an increase in the amount of tabulated studies and quality deliverables produced in a timely fashion.• Tabulated and quality checked over 75+ studies a week maintaining 98% quality levels to advance as one of the team leads.• Motivated 18 Nielsen associates to volunteer with Paint the Town to revitalize a house in a lower income neighborhood. Volunteers created a new feel for the homeowner while gaining a sense of team work an accomplishment.• Coordinated a team of volunteers to give back to a transition home community by providing lunch and games for the residents. Show less

Cincinnati, Ohio Area

Trained and equipped 100+ diverse poll workers for the Ohio March 4th primary election• Managed any voter discrepancies or complaints during voting day• Decoded any mechanical problems with software and equipment throughout the Northern Cincinnati Area during voting day

Cincinnati Area

Managed and resolved hundreds of client credit bureau disputes on a weekly basis to help clients rebuild their credit.• Proactively communicated with customers disputing credit statements and clearly resolved issues in compliance with the four major reporting agencies.• Applied best practices to create a process delegating client disputes between three team members which helped with the increasing workload and maintained productivity.

Cincinnati Area

Exceeded expectations for participation in events and improvement in evaluations of the training programs.• Worked in a fast paced production environment that coordinates internal professional development which impact 600 people annually and over 100 trainers to deliver one of the company’s top learning programs for the 8000 R&D people globally.

Bachelor'S Degree, Engineering Management

High School, Focus In Vocal And Instrumental Music (Violin)