Andrew Johnston Email & Phone Number

Saint Paul, Mn, Us

St. Paul Downtown Ymca

• Work with the Membership Sales Director in meeting branch and Association sales goals • Conduct tours for potential new members using a consultative sales approach, determining needs and offering solutions • Assist the Membership Sales Director with prospecting and lead generation for new members, including outbound calling and following up on referrals • Provide a high level of customer service to current and potential members

Saint Paul, Minnesota

• Responsible for guest greeting, check-in, check-out, bill resolution and cash handling.• Proficiently operated Holidex and Opera booking systems, as well as Microsoft Office programs including Outlook and Excel.• Scheduled events for multiple clients for functions held at the Excel Energy Center, Riverview Center, Saint Paul College Club and more. This included booking meeting spaces, setting up shuttle pick up and drop off times, and pre-blocking rooms in the hotel.• Worked… Show more • Responsible for guest greeting, check-in, check-out, bill resolution and cash handling.• Proficiently operated Holidex and Opera booking systems, as well as Microsoft Office programs including Outlook and Excel.• Scheduled events for multiple clients for functions held at the Excel Energy Center, Riverview Center, Saint Paul College Club and more. This included booking meeting spaces, setting up shuttle pick up and drop off times, and pre-blocking rooms in the hotel.• Worked across multiple departments, including security, housekeeping, and guest transportation.• Operated multiple phone lines, assisted guests with major booking and complex order building over the phone in conjunction with central reservations. Show less

• Operated front desk, working directly with the guest’s check-in/check-out experience, achieving financial objectives by maximizing results in the area of sales, merchandising and operations well as fulfilling expectations of the IHG.• Worked intimately with accounts payable for a number of major accounts including CLC, American Eagle, Pinnacle Airlines, the US Army and the Minnesota Wild.• Performed administrative duties such as payroll coordination and preparation, schedule and… Show more • Operated front desk, working directly with the guest’s check-in/check-out experience, achieving financial objectives by maximizing results in the area of sales, merchandising and operations well as fulfilling expectations of the IHG.• Worked intimately with accounts payable for a number of major accounts including CLC, American Eagle, Pinnacle Airlines, the US Army and the Minnesota Wild.• Performed administrative duties such as payroll coordination and preparation, schedule and budget reporting and tracking of key information. • Took up to 40 phone calls per hour, assisting guests with both booking and billing disputes as well as basic amenities and property clarifications while multitasking in a fast paced environment. Show less

Shoreview, Minnesota

• Worked in member services, assisting with member check-in, enrollment, sales, data entry, and child development.• Gained proficiency with Personify POS, as well as other Microsoft Office applications, performed complex data entry as a middle man between our sales team and the members.• Worked with banking and routing for month by month membership contracts, connecting and approving insurance plans and discounts for our guests through programs such as Blue Cross, Medica, U-Care and… Show more • Worked in member services, assisting with member check-in, enrollment, sales, data entry, and child development.• Gained proficiency with Personify POS, as well as other Microsoft Office applications, performed complex data entry as a middle man between our sales team and the members.• Worked with banking and routing for month by month membership contracts, connecting and approving insurance plans and discounts for our guests through programs such as Blue Cross, Medica, U-Care and Health Partners while ensuring that the members understood the differences and benefits between various insurance programs.• Directly generated revenue for the brand by understanding business objectives and sales strategies as placed for us by our sales team. Achieved budgeted revenue goals by assisting with solicitations, promotions and services through our brand. Show less

Bachelor Of Arts (B.A.), Theatre/Theater

Activities and Societies: Theatre Department, Speech Team, Film Department, Film Festival Society, Improvisational Theatre, Department.

Bachelor Of Arts (B.A.), Theatre/Theater

Activities and Societies: Speech Team, Various theatrical productions including Working, The Crucible, Boys Next Door, and The Music Man..