John Tye Email and Phone Number
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John Tye personal email
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As an IT professional and versatile manager with a track record of resolving key business issues and meeting corporate objectives, I add measurable value to any team.I have earned a reputation as a self-starter and motivator who leverages technical experience, project management, strategic planning, analytical and interpersonal skills to help organizations improve efficiency and performance while reducing costs. Specialties: Supervising technical people, helpdesk management, desktop support, network, wireless technologies, wireless devices.For hobbies I enjoy cycling and have been racing road and mountain bikes for over 10 years. I'm an amateur videographer and I've gotten into playing with drones and like to display my footage on my YouTube channel http://youtube.com/johntye
Technology Group Solutions
View- Website:
- tgs-kc.com
- Employees:
- 85
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Manager Of Technical Account Management TeamTechnology Group Solutions Feb 2019 - PresentLenexa, Kansas, United States• Responsible for understanding the client’s business and work with the Helpdesk technicians and engineers to provide customize support that fits their unique needs. • Maintain an ongoing relationship with clients and be an escalation point for the client to ensure their needs are being met. • Help with any technical projects to achieve business objectives.• Provide recommendations and guidance for IT related technologies that can improve performance and security to the client’s environment.
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It SpecialistRegency Coffee & Vending Mar 2009 - Feb 20192022 E Spruce Cir.• Responsible for all local and remote IT related assets and projects. • Reduced advertising costs while increasing new customer accounts by building and supporting customer focused websites and social media accounts ending the need for outdated phonebook ads totaling more than $30,000. • Reduced reoccurring monthly expenses with bundling contracts totaling $50,000. • Increased office efficiency, improved reporting and reduced money handling time by incorporating industry specific software saving man hours totaling more than $100,000.
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Associate ManagerH&R Block Oct 2011 - Apr 20124400 Blue Parkway• Built and managed a new segment of the Technical Support Center to support a first to market ground breaking product called Block Live. • Hired nearly ½ of the 200 seasonal call center associates responsible for Block’s retail equipment nationwide. -
Supervisor For Field Production Management Team (Fpm)Sprint Jun 1996 - Mar 2009• Reported directly to executive management, managing nearly 20 local and remote techs and project managers responsible for end-to-end software packaging and deployments to 60,000 systems. • Senior Issue Manager for the RPM group responsible for managing severity one outages across the company to resolution and reporting issues directly to executive management. • Worked on the “One Sprint” initiative to combine the IT groups from Sprint Long Distance, Sprint Local Telephone and the Sprint PCS divisions. • Managed 6 techs responsible for multiple labs supporting 20+ Sprint PCS call centers. -
Senior Technical AnalystHallmark Cards Inc. Jan 1994 - Jun 1996Supported the DOS and OS2 based register systems for the Hallmark retail stores. In addition provided support for their Crownlink wireless inventory devices and the Personalize It card creation and printing systems. Promoted to second level support team for the register systems and managed the second shift of the helpline.
John Tye Skills
John Tye Education Details
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Devry Institute Of TechnologyTelecommunications Management
Frequently Asked Questions about John Tye
What company does John Tye work for?
John Tye works for Technology Group Solutions
What is John Tye's role at the current company?
John Tye's current role is Manager of Technical Account Management Team at Technology Group Solutions.
What is John Tye's email address?
John Tye's email address is jo****@****and.com
What is John Tye's direct phone number?
John Tye's direct phone number is +191382*****
What schools did John Tye attend?
John Tye attended Devry Institute Of Technology.
What are some of John Tye's interests?
John Tye has interest in Social Services, New Technology, Road Biking, Mountain Biking, Movies, Kiting, Health.
What skills is John Tye known for?
John Tye has skills like Technical Support, Wireless, Security, System Deployment, Active Directory, Software Installation, Norton Ghost, Wireless Networking, Windows Server, Call Centers, Networking, Help Desk Support.
Who are John Tye's colleagues?
John Tye's colleagues are Lucas Behrens, David Witham, Ron Braet, Tammy Clem, Zayneb Alafa, James Freeman, Sue Huff.
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John Tye
Co-Founder And Security Lead @ Proportional | Founder And Distinguished Counsel @ Whistleblower AidWashington, Dc1avaaz.org3 +120367XXXXX
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4edgeviewpartners.com, edgeview.com, pjc.com, edgeview.com
1 +170460XXXXX
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2mac.com, jtye.com
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