Technology Navigation is an advisement, client support, and brokerage firm that helps businesses navigate complex challenges. We do this by aligning the right supplier solutions with business initiatives, wrapping support around the entire lifecycle of the product set.

• Managed all aspects of sales operations, business operations, finance, human resources, and regulatory compliance including development and implementation of pre-sales, post-sales, and business processes for scalable growth• Development and delivery of process, workflow, automation and reporting for sales from prospecting through order signature, project management, implementation, and billing within the HubSpot CRM platform• Development and delivery of reseller NetSapiens VoIP… Show more • Managed all aspects of sales operations, business operations, finance, human resources, and regulatory compliance including development and implementation of pre-sales, post-sales, and business processes for scalable growth• Development and delivery of process, workflow, automation and reporting for sales from prospecting through order signature, project management, implementation, and billing within the HubSpot CRM platform• Development and delivery of reseller NetSapiens VoIP platform including processes from client signature of order through individual platform build of client users, delivery of service to client, and billing• Development and implementation of processes including pre-sales checklist, interop, build and delivery of profiles and trunks on SIP platform• Managed a team of third-party direct reports from outsourced project management and support team for all orders and customer support• Managed all human resource processes for hiring including employee regulatory paperwork, third-party payroll, individual state payroll tax compliance with withholding and unemployment registration compliance, employee expenses, and 1099’s• Development, implementation, monthly use, maintenance, and reporting of Rev.io invoicing system including client invoice build, automation, client payment and report portal, tax mapping, invoice delivery, and collections• Management of telecom reseller tax compliance for federal, state, and local taxes with FCC and USAC• Managed all agent commissions including federal and state 1099 reporting and compliance• Managed QuickBooks including review of proper account coding, budgeting, forecasting, revenue and expenses, and financial statement preparation and delivery to CEO• Made business recommendations to CEO for cost reductions by eliminating waste processes and services while looking at ways to increase revenue streams Show less

• Strategic solution channel and direct sales of Data Loss Prevention including planning, implementation, optimization, monitoring, and management• ISO 27001/27002/27005 consulting services and security assessments• Left for the opportunity to rejoin Single Source Telecom to continue my role as Vice President of Operations

• Strategic sales of custom fiber optics to Enterprise level clients• Account acquisition and management from pre-sale research through implementation and follow up sales• Top sales percentage in Denver market for 2012 in the Enterprise space at 116% to plan • Left for an opportunity to expand knowledge and skills within the data security space

• Channel and direct sales of data center and private network solutions• Managed a base of accounts billing over $600,000 in monthly recurring revenue• Added monthly recurring revenue from the accounts in the base• Pursued new business that billed over $5000 per month by cold calling and networking• Left for an Enterprise fiber sales opportunity with Comcast

During the channel oriented aspect of the company, I managed all aspects of post-sales client relationships including:• Support • Additional sales• Complete client success• Account management for client success from pre-sale research through implementation and follow up sales• Project management of all sales from initial contact through implementation• Pursued new business with accounts that bill over $10,000 monthly recurring revenue• Sales of $123,000 in 2008… Show more During the channel oriented aspect of the company, I managed all aspects of post-sales client relationships including:• Support • Additional sales• Complete client success• Account management for client success from pre-sale research through implementation and follow up sales• Project management of all sales from initial contact through implementation• Pursued new business with accounts that bill over $10,000 monthly recurring revenue• Sales of $123,000 in 2008 with sales beginning in March 2008• Sales of $217,000 in 2009• Sales of $191,000 in 2010• Presidents Club with major provider – 2008, 2009, 2010• Number one sales agent nationwide with provider – 2008, 2009, 2010• Sold more than all of east coast agents combined in 2009, 2010 Show less

• Sales of voice, data, and networking solutions • Rookie of the month in April• Top Rep in May• Appointed to team leader in July• Left to pursue a partnership with Single Source Telecom, LLC

• Helped create a division of telecommunication sales for an established call center software company• Created and delivered a corporate presentation of new division to Executives, Business Managers, and sales people• Built funnel to $875K in 30 days• Laid off due to venture capital decisions

• Managed a team of eight sales representatives of varying experience levels• Top sales team overachieving team quota• Left to pursue opportunity as Director of Sales and Business Development with TouchStar Software

• Proactively pursued new business; identified and secured new accounts through extensive cold calling and referrals• Extensive account management from the close of sale through implementation and billing• Acted as team leader in absence of manager; schedule training appointments with team members and conducted team meetings• Continuous optimization of business/sales tactics including selling strategies and sales techniques• Promoted to Senior Account Executive with sales at… Show more • Proactively pursued new business; identified and secured new accounts through extensive cold calling and referrals• Extensive account management from the close of sale through implementation and billing• Acted as team leader in absence of manager; schedule training appointments with team members and conducted team meetings• Continuous optimization of business/sales tactics including selling strategies and sales techniques• Promoted to Senior Account Executive with sales at 144% of plan in first month• Multiple awards for sales including Top 10 in country, quota achievers and other sales related awards Show less

• Asked to remain with company and promoted to Senior Account Executive after the acquisition of Allegiance Telecom by XO Communications • Proactively pursued new business; identified and secured new accounts through extensive cold calling and referrals with extensive account management post-sales• Multiple awards for sales including Top 10 in country, quota achievers and other sales related awards