John Woods Email & Phone Number

Congress (Flagship Restaurant) And Mueller (Management Training Restaurant)

Oversee 40-member team of flagship location through providing exceptional guest experiences, motivational staff guidance, financial oversight, and showcasing the company brand. Served in multiple managerial roles in flagship South Congress location and management training location in Mueller. Promoted three times within three years at Mueller location and developed strong skillset in all areas of restaurant operations through roles as Assistant Manager, Bar Manager, and Hospitality… Show more Oversee 40-member team of flagship location through providing exceptional guest experiences, motivational staff guidance, financial oversight, and showcasing the company brand. Served in multiple managerial roles in flagship South Congress location and management training location in Mueller. Promoted three times within three years at Mueller location and developed strong skillset in all areas of restaurant operations through roles as Assistant Manager, Bar Manager, and Hospitality Manager.• Improved hospitality quotient by increasing accuracy of takeout orders, providing quicker guest response, and focusing staff training on personalized hospitality and team-oriented service at cash, bar, run, and bus• Transformed bar’s high cost of goods sold to one of the company’s top 10 most efficient through use of Bar Bible recipes, product mix report analysis, and free-pour method coaching to create minimal end of week inventory • Deliver consistent, inspirational management through daily, goal-oriented pre-shift meetings, and foster long-term employee development via structured and personalized development plans • Oversee end-of-day accounting, financial analysis, and discrepancy resolution and manage day-to-day financials related to cash deposits, productivity, labor costs, purchasing, and loss prevention Show less

Barton Creek Square Mall

Coordinated operations for several restaurants in Los Angeles, CA, and Austin, TX, providing exceptional hospitality, front-of-house floor management, and oversight of all financials and reports. Managed 35 staff and utilized initial experience as Dining Room Shift Leader, Bartender, and Server to develop successful staff training programs and guidance.• Established and maintained guidelines for both front- and back-of-house operations to consistently provide superior levels of hospitality,… Show more Coordinated operations for several restaurants in Los Angeles, CA, and Austin, TX, providing exceptional hospitality, front-of-house floor management, and oversight of all financials and reports. Managed 35 staff and utilized initial experience as Dining Room Shift Leader, Bartender, and Server to develop successful staff training programs and guidance.• Established and maintained guidelines for both front- and back-of-house operations to consistently provide superior levels of hospitality, quality, safety, and cleanliness door to door • Developed and executed the Take Out Program, and created staff training guidelines for world-class training center in Pasadena, CA, including instructions for conducting future staff training • Fostered a productive work atmosphere and team environment by displaying a positive, supportive attitude• Created unparalleled hospitality and guest experiences through visible manager presence, detailed service execution, and as bartender, expertly preparing specialty drinks and cocktails Show less