Jon Beck Email and Phone Number
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Support Services / Software Development & Test / Product ManagementProfessional Services / Finance / Business Operations / Project ManagementResults-driven support services, product management, product development, service delivery, finance and operations executive offering 30 years of technology industry experience with over 20 years in management. Valuable depth of leadership experience spanning the entire product and services development life cycle. Proven success with customers in the enterprise, service provider and public sectors. MBA.Specialties: Customer support, software development management, software test management, services delivery, finance, business operations, product management, network management, network engineering, building high-performing teams.
Nvidia
View- Website:
- nvidia.com
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Director, Nvidia Enterprise Experience - Solution EngineeringNvidia Aug 2023 - PresentSanta Clara, Ca, Us
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Director, Nvidia Enterprise Experience - Ethernet Switch Support ServicesNvidia Jun 2020 - Aug 2023Santa Clara, Ca, Us
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Senior Director Of Global Support ServicesCumulus Networks May 2016 - Jun 2020Mountain View, California, UsResponsible for leading world-wide technical support.Responsible for world-wide technical support of the full Cumulus Networks product line including Cumulus Linux, an industry leading open networking operating system.Leader of team responsible for 24x7 delivery of technical support services.Established and maintained > 99% customer satisfaction during rapid growth of product sales, number of customers, and case volume.Grew team by > 100%; hired, retained, and provided professional growth for high-performing team; very low attrition.Supported broad customer base includes large enterprise, tier 1-3 service providers, and cloud providers.Extensive customer interaction and presentations at multiple levels, from executives to network operationsResponsible for support partner relationships with hardware vendors.Utilized direct customer feedback from support to influence product direction:Identified new product requirements, evaluated business opportunities, drove features into new product releases in partnership with product management team.Prioritized content of product maintenance releases directly with engineering team. -
Senior Manager, Software DevelopmentCisco Sep 2013 - May 2016San Jose, Ca, UsResponsible for the software development and operations of Virtual Managed Services (VMS) Service Assurance and Prime Performance Manager (PPM), carrier class, highly flexible, highly scalable performance management product that supports metrics collection and threshold alarm generation for network, data center and cloud technologies.Leader of 75-person, highly agile, global development team comprised of both full-time and contract engineers in the US, China and India.Established successful track record for high velocity delivery of performance management software to top tier service providers.Grew team size by 30 engineers meet increased demand for new features in the cloud domain (OpenStack, CEPH, Network Function Virtualization).Utilized Agile development process and introduced Development Operations methodologies (GIT, Gerrit, Ansible) to transform a customer premise application to a continuous integration / continuous delivery model.Supported large global customer base of tier 1, tier 2 and tier 3 service providersInvolved in both pre-sales and post-sales situationsGathered input for RFPs, RFQs, RFIsProvided customer briefings and demonstrationsDrove customer feedback into new product releasesResolved issues reported by existing customersEnsured carrier-class product quality (high scalability, high availability)Managed the entire software product life cycle, including business case analysis and funding, requirements gathering and definition, project planning, software design, development, test, and documentation, major and minor product releases, customer support, compliance (Security vulnerability responses, Open Source licensing, ISO 9000)Financial planning responsibility for product engineering organization. >$1M annual equipment budget, prioritized between multiple projects, led quarterly budget planning, responsible for purchasing decisions -
Senior Manager, Advanced ServicesCisco Nov 2008 - Aug 2013San Jose, Ca, UsResponsible for delivery of custom engineering services to Cisco’s 25 largest enterprise customers in the financial, automotive, industrial, oil and gas industries. Delivered validation, test and design services for large-scale custom network solutions covering the breadth of Cisco’s enterprise product line including routing and switching, data center, unified computing and servers, campus, edge, core and security. Interfaced with customer executives, network architects and network engineers. Drove new features and quality improvements into Cisco hardware and software through regular communication with business unit executives. Directly supervised 10 network services delivery engineers. Financial planning responsibility for global 150-person services organization
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Manager, Software DevelopmentCisco Mar 2006 - Nov 2008San Jose, Ca, UsResponsible for the product development and business operations of Mobile Wireless Transport Manager (MWTM), a carrier-class network management software product. Led project of over 30 engineers across multiple disciplines and geographic locations (application software development, embedded software development, software test, documentation, customer support, network lab, technical marketing) Supported large global customer base of tier 1, tier 2 and tier 3 service providers Managed the entire software product life cycle
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Manager, Software DevelopmentCisco Sep 2000 - Mar 2006San Jose, Ca, Us Manager of team responsible for feature and system test of several network and element management systems for Mobile Wireless and Optical solutions Directly supervised team of 14 test engineers across 5 sites in RTP, India, San Jose, and Italy, including both Cisco employees and consultants Responsible for annual equipment budget, including financial planning and purchasing
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Software EngineerCisco Aug 1999 - Sep 2000San Jose, Ca, Us Team lead for testing multiple network management products including responsibility for interoperability, performance and scalability testing.
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Product ManagerCisco Mar 1998 - Aug 1999San Jose, Ca, Us Product Manager for multiple Network Management products in the CiscoWorks Blue product line Responsible for technical marketing of the CiscoWorks Blue product line
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Director/Principal EngineerSsds, Inc. Jan 1995 - Mar 1998Managed team of consultants responsible for service delivery to enterprise customers, as well as federal, state and local governments. Responsible for delivering solutions including both large and small multi-vendor LANs and WANs Managed finances of multi-year, multi-million dollar wide area networking project for a public sector customer. Responsible for managing network operations centers (NOCs) for pharmaceutical client and local government agency
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Senior Associate ProgrammerIbm Sep 1989 - Jan 1995Armonk, New York, Ny, UsDeveloped and supported various network management products.
Jon Beck Skills
Jon Beck Education Details
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Duke University - The Fuqua School Of BusinessMba -
University Of PennsylvaniaComputer Science And Engineering
Frequently Asked Questions about Jon Beck
What company does Jon Beck work for?
Jon Beck works for Nvidia
What is Jon Beck's role at the current company?
Jon Beck's current role is Director, NVIDIA Enterprise Experience - Solution Engineering at NVIDIA.
What is Jon Beck's email address?
Jon Beck's email address is jo****@****rks.com
What is Jon Beck's direct phone number?
Jon Beck's direct phone number is (408)-526*****
What schools did Jon Beck attend?
Jon Beck attended Duke University - The Fuqua School Of Business, University Of Pennsylvania.
What skills is Jon Beck known for?
Jon Beck has skills like Data Center, Cisco Technologies, Enterprise Software, Cloud Computing, Cisco Systems Products, Management, Leadership, Internet Protocol Suite, Ip, Embedded Software.
Who are Jon Beck's colleagues?
Jon Beck's colleagues are Kris Zhang Cn, Dante Gama Dessavre, Eric Dawson, Siyabonga Hlongwane, Yaniv Koren, Vinayak Bhargav Srinath, Vaishnavi Bhore.
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