Jon Briggs Email & Phone Number

Greater Salt Lake City Area

Greater Salt Lake City Area

Greater Salt Lake City Area

• Founded and structured a new photography business. • Created a business that became one of the top photography services in Utah• Managed the brand to establish the business as a recognized industry leader• Located and ran a photography studio based in Salt Lake• Developed photography based branded products• Managed social media presence gaining sixty thousand followers and monetizing the online brand

Greater Salt Lake City Area

• Lead customers through the sales process including selection, test drive, personalizing their choice, financing and paperwork• Used Customer Relationship Management tool to effectively track all customer interactions• Present customer Deal Structure and additional finance products• Follow up with customers and maintain high customer satisfaction

Bountiful, Utah

Greater Salt Lake City Area

• Managed relationships and business of eBay’s most valuable customers, specifically its largest and highest-performing sellers• Managed the on-boarding process with new strategic partners specifically focusing on branded sellers. • Project manager for the process of matching our technologies with the customers, teaching them what they'd need to do to be successful on eBay, and making sure all departments come together to facilitate a smooth transition onto eBay's marketplace. o After they were on the site he scheduled weekly or bi-weekly meetings regarding the business performance and needs of each customer in my portfolio. • Responsible for maintaining customer loyalty, and driving high performance, growth, and strong buyer experience among all sellers in a business portfolio. • Job also included Occasional travel to eBay events, conferences and customer locations.• Served as single point of contact for a portfolio of business, representing all aspects of seller’s eBay business• Coordinate with individuals across various internal functions regarding needs and requirements of each business in portfolio, including eBay executives, Seller Development, Product Development, Trust & Safety, Billing, and Marketing• Provide crucial guidance to customers in areas of buyer experience, marketing and listing optimization, search engine optimization, inventory management, shipping and fulfillment strategy, risk management, fraud, Trust & Safety policies, negative account actions, and other strategic and operational needs• Consult with customers regarding product offerings, identify recommendations of solution offerings to fit customer needs• Conduct detailed and comprehensive research into seller business and metrics, identify needs and opportunities, research and identify the most appropriate tools and resources to benefit seller

Bountiful, Utah

• Develop new and expand existing client relationships by participating in business development activities, proactively reviewing clients’ current and changing financial needs, and promoting products and services.• Tracked with a profiling document created by myself that is now used throughout the state.• Analyzed personal and financial data to deepen current, profitable client relationships.• Referred several large clients to Business Banking and Middle Market met through proactive prospecting and networking activities.• Consistently meet or exceed individual and Key Center goals regardless of economic conditions.• Revenue levels at 117% of Goal• Contribution Margin is at 128% of goal• Loan & Deposit Balance Sheet are 130% of goal• Expenses are down 33% year over year• Successfully won several million dollars in private banking relationships including 3 clients with individual net worth exceeding $20,000,000.00 each.• Won several large business clients resulting in several million dollars in loans, deposits, and investments with both small business banking and middle market.• Actively participate in community organizations and networking organizations for the purpose of sourcing business development opportunities.• Mentored employees who have advanced from teller positions to branch management, relationship manager, etc.• My Relationship Managers have been number one in the state and nationally ranked.

Greater Salt Lake City Area

• Led and managed the sales and service process for the branch while growing profits. • Responsible for all functions and staff in the branch, including all specialist staff serving the branch. • Directly managed the Assistant Branch Manager, Personal Bankers, and Sales and Service Associates. • Developed and cultivated long-term business and consumer relationships, ensuring high retention success and service as an interface within the local community. • Grew deposit balances by 17%. In actual dollars that’s almost seven million and puts my branch as the highest deposit base in the state including branches that are in higher peer groups who demographically should have higher balances.• In the four years previous to moving into the above position, the branch maintained zero percentage growth with the same sales volume indicating attrition equal to sales. Since he took over they grew investment balances by 14% while growing sales volume.• All other key branch sales indicators are up by at least 20% and some approaching 30%.• The bankers I trained have consistently been promoted from teller to SSA, PB to Branch Manager, and those Personal Bankers that he brought on that are still PB’s are the top in the state and National Sales Achievers.• Hit every sales campaign goal set. The lowest percent to goal was 109% of goal and the highest was 125%. Each campaign has a qualifier like loans, savings, investments, etc. • Consistently maintained the highest cross sell in these campaigns including hitting near 170% of the loan goal set during the last campaign which represented the highest in the state. • Grew sales staff to include 3 licensed personal bankers who are on their way to being the strongest sales staff in the state.• Market manager indicated my name on a short list of those being developed for executive team.