Jon Crie Email & Phone Number

Managed and oversaw daily operations of the entire fulfillment team with an emphasis on meeting daily SLA goals. Fulfillment responsibilities included inventory management, processing of incoming returns, custom partnership fulfillment operations, management of regional west and east coast fulfillment centers, warehouse sourcing & buildout & management of 3rd party vendors. Fulfilled 100% of internal inventory with an estimated value of $8m. Managed buildout of fulfillment centers across Los Angeles. Extensive experience working closely with our Director of Operations & engineering team to ensure tooling was streamlining our processes. Provided daily data & metrics in order to improve efficiencies.

Santa Monica, California, United States

Processing of incoming returns, creating of customer shipping kits & fulfillment of in-house sales inventory with an emphasis of hitting all SLAs. Assisted in nightly inventory management & security of the Tradesy showroom. Managed Happy Returns partnership operations and ensured that the partnership was integrated with our systems seamlessly.

San Diego, California, United States

As lead surf instructor, I was in charge of the operations and safety of the team and students. This included daily risk assessment of conditions, coordination with parents & students to manage their safety, & management of instructors. Additionally, I was responsible for a weekly surf competition & pizza party for the students & parents and management of our surfing photographer.

San Diego, California, United States

Responsibilities included assisting with interviewing, hiring, training, & scheduling employees. Key-holder to the store & emergency contact for security issues. Inventory management & buying. Conceptualization & execution of all store promotions in order to hit monthly sales goals. Demonstrated a customer centric mindset by role modeling selling behaviors to the team & customers to sell the product.

San Diego, California, United States