Jon Ewing Email & Phone Number

New York City Metropolitan Area

- Selected as an Amazon Bar Raiser, a role reserved for the top 1% of Amazonians, responsible for ensuring the highest hiring standards across the company. As a Bar Raiser, I have evaluated and interviewed over 200 candidates, providing valuable feedback to hiring managers and improving the quality of hires.- Bridges multi-format retail product selection strategy for Amazon Fresh Grocery to enable and scale network improvements and entitlement gains. - Defines business requirements and manages special projects for cross-functional retail operations teams including product, tech, merchandising, vendor management and category. - Drives cross-functional retail teams to successfully launch new Amazon Fresh Grocery physical stores and fulfillment centers on time.- Manages on-going customer delivery experience programs with changing business needs, fluctuating demand and service areas changes.

New York City Metropolitan Area

- Led and influenced cross-functional launch and change management projects for a nationwide network of physical retail stores in multiple formats. Launched 35 locations over a span of 2 years. - Developed store launch program’s operational approach, execution plan, and defined the required business tools. Tracked program progress against plan, set timelines and provided regular communication on status, risks, issues and resolution plans. - Created and designed new end to end processes across multiple functions to improve efficiency, accuracy, and scalability. In addition, established performance measurement criteria and program management rigor to measure impact. - Designed, implemented, and facilitated nationwide learning development programs for retail teams of over 700 employees.

Greater Detroit Area

- Successfully managed business performance, customer experience, and culture for 20+ physical retail locations across 4 geographies and 5 unique formats.- Led operations, hiring and learning development for 17 new physical store openings which included multiple unique format pilots. - Partnered with Human Resources to maintain area and regional culture through creating development plans, people strategy, and talent reviews.

Novi, Michigan

· Led a team of Managers, Sales Consultants and Designers to drive profitable operation of a full-service furniture business.· Responsible for full P&L Management and averaged $7 Million in gross profit per year.· Partnered with key stakeholders including President of Retail, VP of marketing, and VP of Customer Service to drive business improvements across specific cohort groups. · Certified trainer for special initiatives, responsible for organizing and facilitating leadership training for multiple districts within the organization. · Led Retail Division (132 stores) in net Gross Profit Volume for Fiscal Year 2016.

Troy, Michigan

· Led a new employee onboarding program that spanned 40 retail locations and 300 employees. · Supported national and regional training initiatives through training facilitation, reporting, and attainment of 100% market training completion. · Completed cross-market store visits to deliver detailed action plans for underperforming locations as part of a regional improvement program. · Career Develop Program Mentor Manager from 2010 to 2014. All participants have received promotions within the company. · Responsible for weekly market business reviews and communication, reporting directly to the Regional Director.