Senior Business Advisor
CurrentAdvisor• Consult with team leads and broker owner stakeholders on client conversion, ROI, and efficiency KPIs• Identify upsell opportunities to grow and retain partner revenue• Spearhead the full sales cycle from implementation and product adoption to closing new business• Communicate closely with account stakeholders to understand individualized needs and explain product value• Build long-term relationships with partners to enhance retention metrics• Collect and analyze… Show more Advisor• Consult with team leads and broker owner stakeholders on client conversion, ROI, and efficiency KPIs• Identify upsell opportunities to grow and retain partner revenue• Spearhead the full sales cycle from implementation and product adoption to closing new business• Communicate closely with account stakeholders to understand individualized needs and explain product value• Build long-term relationships with partners to enhance retention metrics• Collect and analyze account data to learn more about consumer behavior and trends• Serve as a key point of contact to resolve partnership issues and complaints• Identify, research, and capitalize on market industry trends to drive revenue growth Key Accomplishments:o Orchestrate all partnership and account management activities for a top-spending and highly engaged book of businesso Hold with highest client campaign renewal percentage in the Mid-Atlantic region with a 99% quarterly retention rateo Serve as the lead of the Mid-Atlantic Culture and Inclusion Committee Show less