Jon H. Email & Phone Number

a. Creating standard image for desktops, laptops, servers. That would include standard applications as well.b. Installations, maintaining, resolving issues with all standard and non-standard applications. c. Managing hardware including desktops and laptops.d. Setup and deploy PGP – hard drive encryption.e. Managing Polycom RMX and endpoints.f. Deploying, upgrading OS and hard ware upgrades for the Dallas and SF offices.g. Managing MobileIron and Blackberry Enterprise Server and end user devices.h. Installations, maintaining server OS and hardware. i. Managing and maintaining all of Dallas printers. j. Installing and managing the AV server. k. Integrating OCS with Polycom system.l. Researched and created a bootable CD to deploy OS for Windows servers remotely. m. Installed, configured, maintaining SafeWord 2008 server – VPN

Internationally leading provider of IT solutions and services including the entire IT service chain from a single source with around 43,000 employees worldwide and posts annual sales of more than $6.4 billion; Member of Network/Systems Administration group supporting a 800 client site consisting of Windows 2000, 2003, XP, Vista, NT, Linux, True64 UNIX, and VMS environment connected to a 450,000 client global company network. Played a crucial role for the Client Architecture Team responsible for deploying and supporting the Siemens Windows 2000 Architecture (Any4 Vision) to multiple sites around the country. Providing third level support for Office 2000, 2003 suites, as well as other corporate approved applitcations. Planned, deployed, support Blackberry Enterprise Server 4.0 with over 200 users.Created software packages for SMS deployment using WISE Installer 3.52. Major packages created included SAP 4.6D, Office 2000, Office XP, Office 2003, Acrobat 5.0, PeopleSoft, Oracle 8i, Crystal Reports, Visio 2000, Visio 2003, WinZip, and Project 2000., Project 2003.

Web portal with a $11 billion market value, specializing in Internet advertising and broadcasting.; Supported multiple Windows NT 4.0 domains consisting of approximately 400 servers servicing Internet users. Remotely administered off-site servers using PC Anywhere and LANDesk's UltraLight. Maintained Radio and Television contents using RealProducerPlus 8.5 and Windows Media Server 5.0.Manually restored over 400 servers within a period of 4 hours that insured continuous and uninterrupted broadcasting thus saving estimated $500,000 loss.Supported customer resolution of network issues over the phone up to two hours that resulted in restoring of broadcast and increased customer satisfaction.Collaborated with Sprint's team members to resolve WAN connectivity issues that resulted in uninterrupted Internet broadcasting.

Member of administration team supporting 10,000 users in a mixed Windows NT/ Mainframe network for Raytheon and Texas Instruments. Designed and Implemented Compaq Proliants to support multiple client platforms including Windows 3.11, Windows 95, Windows NT, and DOS. Implemented WINS, DHCP, DNS, and Proxy server.Participated in 5 member teams that accelerated the conversion of Texas Instruments' network to Raytheon's network. Project completed a week ahead of schedule saving Sprint Paranet an estimated $800,000.Supported new RAS technologies for Raytheon's worldwide locations after hours lowering number of calls during the day.

Bachelor Of Science, Management Information Systems

Microsoft Certified System Engineer, Nt4