Jon Lee Email & Phone Number

Moving to NSW Australia in July 2021, looking forward for new life and challenges!Recently worked for Specsavers Hong Kong office as IT manager overseeing the IT operation and support in Hong Kong office and work closely with UK and Australia team for local and global projects.Previously worked in Stan Group (Holdings) Limited as Assistant IT Infrastructure Manager.Previously worked in HKBN, one of the largest internet provider in Hong Kong as an Account Manager focusing on Enterprise Solutions. Previously worked Matsco Solutions (HK) as Technical Account Manager to provide top tier technology and secure, robust solutions and excellent IT service to our clients, mainly focusing in financial sectors.Previously completed a 6 month contract at Bank Julius Baer Hong Kong as Infrastructure Support, providing support to servers and network in Hong Kong office. Has to follow the global change management process, work on support documents and project planning and implementation.Previously working Service Delivery Manager in systemsGo, managing different MNC accounts and a team of engineer. Good experience in maintaining customer and vendor relationships. Assisting sales team for pre-sales tasks and meetings. Handling engineer hiring process and interviews and managing support resources.Experienced with exposure in different sectors as an engineer. Interested in various kind of systems and analyse and solving problems. Experienced in system administration, customer service, end user support and project implementation with good time managing and problem solving skills.Valuable experiences working outside of Hong Kong, e.g. Handled office start-up tasks and support in Shanghai, organizaing seminar in Hangzhou and Shenzhen.Solid work experiences in stressful working environments like finance firms, law firms, banking that required face-to-face end user communications and know what users need.Specialties: Linux, Windows Servers, UNIX based servers, Blackberry, Android, customer relationship, customer services, service delivery, supervise junior colleagues, training, critical thinking, problem solving.

Listed skills include Linux, Windows Server, Problem Solving, Service Delivery, and 31 others.