Jon Murphy Email & Phone Number

Canton, GA, US

Woodstock, Georgia

Woodstock, Georgia

Woodstock, Georgia

Metairie, LA

Inspect and analyze collision damaged vehicles to create a repair plan and apply pricing. Build relationships with vehicle owners, repairers, and insurance personnel to negotiate costs and sell work. Use computers to write estimates and interact with other computer software. Stay in contact with customers during entire repair process, work to address all.

$12M manufacturing company producing visual and audio equipment for military and private aircraft. Oversee all production duties including scheduling work load for production staff, planning and tracking technician efficiencies, forecasting inventory needs, process improvement, policy implementation, define and implement production objectives, work with to.

Startup information technology company providing IT Support for residential and business clients resulting in $120,000 revenue after only one year of operation. Managed client relations for company through delivery of service, follow up and troubleshooting issues, generating revenue through ongoing servicing of active accounts, suggesting additional.

Managed all shop operations including supervising 10 employees, purchasing inventory, scheduling workloads, overseeing quality, and other operational duties as needed. - Oversaw quality of workmanship resulting in 95% customer satisfaction derived from completed surveys - Assisted in company realizing profits consecutively during employment - Cut labor.

Contributed to overall profitability, sales and service of operation by establishing goals, recruiting, hiring and training staff, defining and setting standard operating procedures. Reduce expenses by cutting cash flow problems related to purchasing, staffing and materials waste Increased Customer Service satisfaction by implementing SOPs related to quality

Comptia Training

Information Technology