Working in an electronics production facility building PCA assemblies for use in the electronics and semiconductor industry• Operating machinery including using the wave soldering machine• Hand Soldering • General manufacturing duties

• Installation of dual fuel smart and legacy meters - Domestic & Business• Mentoring new metering operatives • Provide energy efficiency advice to customers• Demonstrate In home display and metering installation • Reporting of safety related issue’s to Southern Gas Network And UK Power Networks • Keep up to date on health and safety legislation and ensure work conforms to requirements • Provide support for colleagues as needed• Attending emergency call outs

• Promoting and selling products that best serve the customer needs• Building a rapport with the customers and providing an excellent service. • Contacting business customers and third parties via a range of mediums including, but not limited to outbound/inbound telephone calls, letters and emails. • Working with customers to identify and arrange a suitable and sustainable payment plan which matches their current financial circumstance. • Processing payments and handling transactions over the phone• Using multiple internal software systems to manage customer accounts including the use of SAP. • Complying with regulatory and company policies at all times • Taken ownership and dealing with customer complaints to resolution

• Contacting business customers and third parties via a range of mediums including, but not limited to outbound/inbound telephone calls, letters and emails. • Working with customers to identify and arrange a suitable and sustainable payment plan which matches their current financial circumstance. • Processing payments and handling transactions over the phone• Using multiple internal software systems to manage customer accounts including the use of SAP. • Complying with regulatory and company policies at all times • Dealing with complaints and account management to resolution

Domestic and commercial electrical installation and inspection and testing