Jon Rivera Email & Phone Number

Escondido, Ca

· Run & analyze reports on orders to ensure shipments are actuate.· Evaluate Credits and report out on actions needed.· Complete International order review, set up shipments, complete export documentation and assist with order management.· Review orders and ensure inventory levels are sufficient to fulfill customer orders and report out to the team on all issues.· Provide load details to freight forwarders and carriers.· Manage system configurations to support local, national, & international operations.

Escondido, Ca

· Coaches and develops a team of 5 Customer Service Representatives.· Advises on hiring, training, developing, and delivering timely annual performance reviews.· Plans and participates in regular training activities.· Supports the analysis and implementation of improved workflow for increases efficiency.· Conducts staff meetings to communicate new and existing Company/department policies and procedures.

Escondido, Ca

· Work with inbound and/or outbound phone calls and emails to address the needs of customers and sales reps· Enter Customer orders with accuracy and timeliness.· Inputs all Customer set-up data and maintains customer accounts.· Maintain EDI customer data and item set-ups.· Allocate product to ensure customers receive specific products.· Maintain the personal beer program for team stone.

Escondido, Ca

· Deliver beer in Southern California accurately and safely.· Collect on unpaid orders and shipments.· Maintain accurate inventory of cases and kegs.· Inspect and monitor delivery vehicle