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Jon Shepherd is listed as National Offshore Manager at TitleWave Real Estate Solutions, a company with 36 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Jon Shepherd.
Jon Shepherd previously worked as Operations Manager at North American Title and Quality Assurance and Compliance Management at North American Title. Jon Shepherd holds Fire Science from Rancho Santiago College.
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I am a skillful and conscientious Operations Expert with extensive well-rounded experience. I am detail-oriented, self-motivated, a quick learner, and a problem solver with excellent organizational, training, follow-through, process improvement, and visionary skills. I have a positive attitude, exceptional adaptability and interpersonal skills, adept at working effectively unsupervised or in a team environment, and love taking on new challenges.SUMMARY OF QUALIFICATIONS:* Successfully demonstrates the ability to manage multiple teams and multiple shifts and maintain profitability and positive overall morale.* Highly focused and results oriented in managing complex, deadline-driven operations. * A strategic planner who can improvise, adapt, and overcome problems by finding solutions to resolve issues effectively and in a timely manner.* Able to prioritize and coordinate multiple projects in a high stress, fast-paced, deadline-driven environment.* An expert in developing and maintaining organizational standards manuals.* Experienced in training including creating and/or using an effective quality management system.* Experienced in designing process workflows and implementing artificial intelligence Bot technologies to enhance efficiency and productivity with automation.* Experienced with bankruptcies and using LexisNexis to clear them.* Skilled in developing and maintaining detailed processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.* Accomplished in developing strong relationships with customers, management, co-workers, and employees.* Over 9 years of 3PL (third-party logistics) vendor management experience.* Over 3 years of 4PL (fourth-party logistics) vendor management experience.* Advanced experience in Adobe Acrobat and Microsoft Office.TITLE SEARCHING/EXAMINING EXPERIENCE:** States with seasoned searching/examining experience: Arizona, California, Hawaii, Nevada, Oregon, Utah, and Washington.** States with knowledgeable searching/examining experience: Colorado, Florida, Illinois, Indiana, Michigan, Minnesota, Texas, and Wisconsin.** States with some searching/examining experience: Maryland, New Jersey, Pennsylvania, and Wyoming.
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A career timeline built from the work history available for this profile.
* Direct, manage, and implement Quality Assurance and Quality Control processes with back-office production centers.* Create and implement a Title Insurance Production specific Quality Management system (QMS).* Monitor activities to assess compliance with company standard policies and document procedures based on claims.* Identify process gaps, determine.
* Managing a title curative team along with multiple global vendors.* Provide extensive research to cure legal matters.* Assist Underwriting with operational solutions and Litigation support.* Assist Claims with operational solutions and Litigation support.* Provide document recording and policy correction services.
Operations Expert
* Direct, manage, and implement Quality Assurance.* Created and implemented a Quality Management System (QMS).* Created and implemented an Organization Standardization document system. * Monitor activities to assess compliance with company policies and document processes based on claims.* Identify process gaps, determined solutions, and implemented updates.
Operations Expert
* Created an electronic Document Management System (eDMS).* Keep electronic content secure and accessible for relevant internal and external parties.* Ensure all technical documents are updated and stored in the correct file location.* Ensure that all documents and forms provide clarity and examples to improve quality.* Destroy obsolete and outdated.
* Acted as an Expert Advisor to assist in developing effective solutions for local and global offices/vendors.* Acted as an Advisory Examiner: a) Provided training to local and global teams via phone, email and/or online video platforms. b) Made recommendations for specific scenarios.* Managed aspects of vendor activities, including service level.
Commercial - Residential - Foreclosure
* Searched and examined Residential and Commercial Prelim’s, Commitments and Title Guarantee’s for AZ, CA, NV, UT, and WI states.* Searched and examined Litigation and Trustee Sale Guarantee’s for AZ, CA and NV states.
Senior Title Examiner
* Assisted Residential, Commercial, Subdivision and Foreclosure title units when shorthanded.* Assisted with calls and emails.* Abstracted documents for recording and produced date downs/updates.
* Acted as an Expert Advisor to assist in developing effective solutions for local and global offices/vendors.* Acted as an Advisory Examiner: a) Provided training to local and global teams via in-person, phone, email and/or online video platforms. b) Made recommendations for specific scenarios.* Managed aspects of vendor activities, including service.
* Managed up to sixty-four (64) employees including three (3) supervisors.* Maintained a monthly profit and often implemented improved efficiencies that reduced costs.* Successful in taking on new customers and products while continually maintaining high productivity, efficiency, and quality.* Maintained required, and at times improved, delivery times.*.
Operations Manager
* Created an electronic Document Management System (eDMS). * Keep electronic content secure and accessible for relevant internal and external parties.* Identify process gaps, determined solutions, and implemented updates to drive efficiency improvements.* Ensure all technical documents are updated and stored in the correct file location.* Verify accuracy.
Commercial - Residential - Foreclosure
* Searched and examined Trustee Sale and Litigation Guarantee’s on both Residential and Commercial properties in AZ, CA, HI, NV, OR, UT and WA States.* Used LexisNexis to clear bankruptcies.
Commercial - Residential - Foreclosure
* Managed up to twelve (12) employees.* High stress department due to volume of calls and required turn times.* Trained and developed employees that had little to no prior experience.
Commercial - Residential - Foreclosure
* Trustee Sale Guarantee title unit with high volume of calls and order counts.* Publication and Sale Datedowns.* Abstracted documents for recordings.* Researched Bankruptcies
OTHER POSITIONS HELD:* Doc Puller* Searcher* Customer Service Representative* Records Management* Business Development* Title Assistant* Customer Service Manager - Assisted in the company's expansion to Los Angeles County (under the subsidiary of Record Title).
Other employees you can reach at titlewaveres.com. View company contacts for 36 employees →
Brian Catlin
Colleague at Titlewave Real Estate SolutionsNoblesville, Indiana, United States, United States
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Ryan Barbare
Colleague at Titlewave Real Estate SolutionsGreenville, South Carolina, United States, United States
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Chris Westhoff
Colleague at Titlewave Real Estate SolutionsOzark, Missouri, United States, United States
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Kathy Mccrone
Colleague at Titlewave Real Estate SolutionsCleveland, Ohio, United States, United States
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Yazmin Richardson
Colleague at Titlewave Real Estate SolutionsConyers, Georgia, United States, United States
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Taylor Chalmers
Colleague at Titlewave Real Estate SolutionsKansas City, Missouri, United States, United States
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Tarin Johnson
Colleague at Titlewave Real Estate SolutionsFletcher, North Carolina, United States, United States
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Diana Lyon
Colleague at Titlewave Real Estate SolutionsBeverly, Massachusetts, United States, United States
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Corey Hulbert
Colleague at Titlewave Real Estate SolutionsPittsburgh, Pennsylvania, United States, United States
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Debra Ogle
Colleague at Titlewave Real Estate SolutionsBoones Mill, Virginia, United States, United States
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Quick answers generated from the profile data available on this page.
Jon Shepherd works for TitleWave Real Estate Solutions.
Jon Shepherd is listed as National Offshore Manager at TitleWave Real Estate Solutions.
Jon Shepherd is based in United States, United States, United States while working with TitleWave Real Estate Solutions.
Jon Shepherd has worked for Titlewave Real Estate Solutions, North American Title, First American Title, Old Republic Title, and Orange Coast Title Company.
Jon Shepherd's colleagues at TitleWave Real Estate Solutions include Brian Catlin, Ryan Barbare, Chris Westhoff, Kathy Mccrone, and Yazmin Richardson.
You can use AeroLeads to view verified contact signals for Jon Shepherd at TitleWave Real Estate Solutions, including work email, phone, and LinkedIn data when available.
Jon Shepherd holds Fire Science from Rancho Santiago College.
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