Sr Principal Ps Consultant - Technical Architecture
Current
Feb 2024 - Present
AeroLeads people directory · profile
Jon Simpson Email & Phone Number
Sr Solutions Architect
at
Genesys
1 work email found
@servicenow.com
2 phones found area 423
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr Solutions Architect
Location
Kingsport, Tennessee, United States
Company size
Who is Jon Simpson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Jon Simpson is listed as Sr Solutions Architect at Genesys, a with 1 employees, based in Kingsport, Tennessee, United States. AeroLeads shows a work email signal at servicenow.com, phone signal with area code 423, and a matched LinkedIn profile for Jon Simpson.
Jon Simpson previously worked as Sr Principal PS Consultant - Technical Architecture at Genesys and Advisory Solution Consultant at Servicenow. Jon Simpson holds Master Of Business Administration - Mba, Business Administration, Management And Operations from Tusculum University.
Company email context
Email format at Genesys
This section adds company-level context without repeating Jon Simpson's masked contact details.
{first}.{last}@servicenow.com
86% confidence
AeroLeads found 1 current-domain work email signal for Jon Simpson. Compare company email patterns before reaching out.
Profile bio
About Jon Simpson
-Senior Solutions Consultant with extensive experience working in the Customer Experience industry-Skilled in Operations Management, IT Strategy, Professional Services, Artificial Intelligence, Bots, Contact Centers, and Software as a Service (SaaS). -Strong consulting acumen with a Master of Business Administration focused in Business Administration, Management and Operations
Listed skills include Perl, Java, Software Quality Assurance, Agile Methodologies, and 68 others.
Current workplace
Jon Simpson's current company
Company context helps verify the profile and gives searchers a useful next step.
Genesys
10 roles
Jon Simpson work experience
A career timeline built from the work history available for this profile.
Advisory Solution Consultant
Aug 2021 - Feb 2024
Portfolio Solution Engineer
Jan 2021 - Aug 2021
Enterprise Sales Engineer
Aug 2020 - Jan 2021
Senior Solutions Consultant
Jan 2019 - Aug 2020
Solution Demonstration Specialist
Aug 2014 - Dec 2018
Client Success Manager
-Present new ideas to clients that drive business value-Identify and communicate trends that may impact customer contact management strategies-Anticipate the impact external and internal Aspect changes will have on the client’s business and take steps to mitigate risk and communicate impact
Oct 2012 - Mar 2014
Senior Consultant
-Delivers complex software solutions designed to enhance an organization’s ability to leverage technology as a means of remaining competitive in the global marketplace-Liaisons with all echelons, from executive to SME, within an organization to design comprehensive solutions intended to integrate next generation technology into moderate to large sized organizations -Projects vary in scope to include: dialer optimization and administration techniques, data modeling, enhancing workflow systems, data repository design, audit/compliance, and infrastructure transformation
Feb 2007 - Oct 2012
Systems Analyst
-Administered, supported, and maintained the company's full spectrum of autodialer (Aspect, Melita, SMART buttons, RPM, Compose It) application servers and desktop software.-Designed, implemented, and supported strategic pre-processing scripts and server-level administrative tasks-Designed and implemented highly technical, customized application solutions focused on optimizing dialer effectiveness across multiple sites and products-Facilitated vendor engagements for projects affecting the autodialer environment
Sep 2005 - Feb 2007
Business Analyst
-Served as the senior liaison between I.T. and O&T in order to communicate business needs and project plans regarding dialer and MIS related activities-Responsible for the design and support of all national CollectionsMIS reports providing senior management with cross-site and portfolio related performance results-Constructed and maintained a comprehensive reconciliation process between the host, dialer, and daily segmentation inventory of Collections accounts, along with its supporting documentation, and propagated it across multiple sites satisfying the audit/compliance requirements critical to the Retail and Commercial portfolios-Centralized and streamlined all telephony related MIS reports emphasizing comparative analysis and performance modeling across multiple business divisions
Aug 2001 - Sep 2005
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 1 employees →
CR
Connor Rice
Colleague at GenesysIndianapolis, Indiana, United States
View →
GS
Gordon Sexton
Colleague at GenesysOttawa, Ontario, Canada
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MH
Mike Hall
Colleague at GenesysIndianapolis, Indiana, United States
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CS
Connor Sexson
Colleague at GenesysWestfield, Indiana, United States
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MM
Matias Mendigochea
Colleague at GenesysThousand Oaks, California, United States
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SJ
Sankalp Jha
Colleague at GenesysNew Delhi, Delhi, India
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SM
Sze Min Ng
Colleague at GenesysKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
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SR
Sean Richard, Cpa
Colleague at GenesysCincinnati, Ohio, United States
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JG
Jennifer Goodall
Colleague at GenesysApex, North Carolina, United States
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GW
Gordon Walker
Colleague at GenesysCanberra, Australian Capital Territory, Australia
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Connor Rice
Colleague at GenesysIndianapolis, Indiana, United States
View →
GS
Gordon Sexton
Colleague at GenesysOttawa, Ontario, Canada
View →
MH
Mike Hall
Colleague at GenesysIndianapolis, Indiana, United States
View →
CS
Connor Sexson
Colleague at GenesysWestfield, Indiana, United States
View →
MM
Matias Mendigochea
Colleague at GenesysThousand Oaks, California, United States
View →
SJ
Sankalp Jha
Colleague at GenesysNew Delhi, Delhi, India
View →
SM
Sze Min Ng
Colleague at GenesysKuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
View →
SR
Sean Richard, Cpa
Colleague at GenesysCincinnati, Ohio, United States
View →
JG
Jennifer Goodall
Colleague at GenesysApex, North Carolina, United States
View →
GW
Gordon Walker
Colleague at GenesysCanberra, Australian Capital Territory, Australia
View →
3 education records
Jon Simpson education
Master Of Business Administration - Mba, Business Administration, Management And Operations
Tusculum University
Bachelor Of Science, Business Management
Tusculum University
Associate Of Applied Science, Information Technology
Northeast State Community College
FAQ
Frequently asked questions about Jon Simpson
Quick answers generated from the profile data available on this page.
What company does Jon Simpson work for?
Jon Simpson works for Genesys.
What is Jon Simpson's role at Genesys?
Jon Simpson is listed as Sr Solutions Architect at Genesys.
What is Jon Simpson's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Jon Simpson at Genesys.
What is Jon Simpson's phone number?
AeroLeads has found 2 phone signal(s) with area code 423 for Jon Simpson at Genesys.
Where is Jon Simpson based?
Jon Simpson is based in Kingsport, Tennessee, United States while working with Genesys.
What companies has Jon Simpson worked for?
Jon Simpson has worked for Genesys, Servicenow, Nice Ltd, Talkdesk, and Aspect Software.
Who are Jon Simpson's colleagues at Genesys?
Jon Simpson's colleagues at Genesys include Connor Rice, Gordon Sexton, Mike Hall, Connor Sexson, and Matias Mendigochea.
How can I contact Jon Simpson?
You can use AeroLeads to view verified contact signals for Jon Simpson at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Jon Simpson attend?
Jon Simpson holds Master Of Business Administration - Mba, Business Administration, Management And Operations from Tusculum University.
What skills is Jon Simpson known for?
Jon Simpson is listed with skills including Perl, Java, Software Quality Assurance, Agile Methodologies, Web Services, Quality Assurance, Unix, and Sql.
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