Jon Small

Jon Small Email and Phone Number

Higher Education Sales Executive UK Midlands and South West
Jon Small's Location
Birmingham, England, United Kingdom, United Kingdom
Jon Small's Contact Details

Jon Small work email

Jon Small personal email

n/a
About Jon Small

A loyal and committed employee, open to and able to quickly adapt to a changing working environment, with a strong background in customer-facing and customer service roles, effectively delivers and exceeds targets on an on-going basis. Experienced in developing current customer accounts and relations and in finding new opportunities. Able to work successfully both independently and as a part of a team. Skilled at engaging with people at all levels both within an organisation and with suppliers and customers, in order to maintain and improve both relationships and business objectives.Excellent English language and communication skills (written and spoken)Accomplished drummerMuch experience of writing compact book synopses/reviews and also writing music and song lyricsExperienced in organising, running and playing in charity fund-raising gigs.

Jon Small's Current Company Details

Higher Education Sales Executive UK Midlands and South West
Jon Small Work Experience Details
  • Peters
    Bibliographic Manager
    Peters Jan 2020 - Oct 2021
  • Foyles (W&G Foyle Ltd)
    Bookseller
    Foyles (W&G Foyle Ltd) Nov 2019 - Jan 2020
    Birmingham, United Kingdom
  • Colmore Teaching School
    Student
    Colmore Teaching School Sep 2019 - Nov 2019
    Birmingham, United Kingdom
  • Peters
    Data/Bibliographic Assistant
    Peters Mar 2019 - Sep 2019
    Birmingham, United Kingdom
  • Head Of Zeus
    Account Manager Uk South
    Head Of Zeus Sep 2016 - Mar 2019
    Responsible for accounts throughout the area (chain booksellers, independent booksellers, wholesalers and library suppliers) for all Head of Zeus print publications.• Increase turnover across the area throughout time with the company• Improve relationships and turnover with existing accounts and with new accounts, as and when area altered for whatever reason• Responsible for all central deals and buying for the Blackwell’s Bookshop chain• Bring on new accounts… Show more Responsible for accounts throughout the area (chain booksellers, independent booksellers, wholesalers and library suppliers) for all Head of Zeus print publications.• Increase turnover across the area throughout time with the company• Improve relationships and turnover with existing accounts and with new accounts, as and when area altered for whatever reason• Responsible for all central deals and buying for the Blackwell’s Bookshop chain• Bring on new accounts and improve their turnover on an on-going basis• Report new opportunities off-area for colleagues to follow up• Successfully seek out and report back on potential new authors, established authors worth approaching and areas of publishing not currently covered by the group• Improve and prioritise with all customers, authors and (where feasible) members of the public, the image of Head of Zeus throughout my time with the Company• Organise, stock and (when required) attend author tours, signings and events• Organise and stock area ‘meet and greet’ tours and accompany both new and established authors on these to create ownership for both booksellers and authors• Attended Gardner’s Trade Show at the BA Conference 2016, 2017, 2018• Adapt successfully to huge and rapid change in publishing, from new technologies to both retail and publishing delivery procedure changes• Meet deadlines at all times• React quickly and effectively to time-sensitive projects or requests for information• Adhere to Company requirements and policies on reporting and keeping records correct and up- to-date• Take on new roles and responsibilities as required• Provide cover whilst colleagues are on leave or off sick• Ensure at all times that my travel plans and expenses are economic, justified and kept to a minimum Show less
  • Foyles (W&G Foyle Ltd)
    Duty Manager
    Foyles (W&G Foyle Ltd) Sep 2015 - Aug 2016
    Grand Central, Birmingham
    Responsible (with General Manager) for staff training and development, stockand budget control, buying, in-store and window displays, cashing-up and banking andsecurity. Taking on General Manager’s duties in their absence.• Developing customer relations (individual, corporate and educational) in order to increase conversion and drive sales• Delivering section and shop turnover budgets and other KPIs• Completion of daily and weekly administration duties (including… Show more Responsible (with General Manager) for staff training and development, stockand budget control, buying, in-store and window displays, cashing-up and banking andsecurity. Taking on General Manager’s duties in their absence.• Developing customer relations (individual, corporate and educational) in order to increase conversion and drive sales• Delivering section and shop turnover budgets and other KPIs• Completion of daily and weekly administration duties (including cash-handling and banking procedures) accurately and on time• Learning and using databases to monitor and refine stock profile to deliver sales targets.• Training and mentoring full- and part-time booksellers to maximise sales and deliver the highest quality customer service, meeting the expectations of the staff training programme. Training staff on other sites to maximise utility of i-Pad-based sales and ordering channel• Designated First Aider (passed British Red Cross Emergency First Aid at Work course, March 2016). Show less
  • Solihull College & University Centre
    Programme Administrator Aat Apprentices
    Solihull College & University Centre Jun 2015 - Sep 2015
    Solihull Area
    Responsible for managing the recruitment and successful completion of AAT accountancy apprentices.Assessment of suitability of prospective apprentices.Liaising with apprentice and managing relationship with their employer for duration of apprenticeship.Completing course enrolement and completion adminstration on time and adhering to College, Awarding Body and Funding Agency requirements.
  • Orion Publishing Group
    Sales Representative
    Orion Publishing Group Jul 1998 - Dec 2014
    Midlands And East Anglia
    Responsible for accounts throughout the area (chain booksellers, independent booksellers, wholesalers and library suppliers) for all imprints of Orion Publishing and sister company Octopus Books.
  • Headline Books
    Area Sales Representative
    Headline Books Mar 1990 - Jul 1998
    Midlands And East Anglia
    Responsible for accounts throughout the area (chain booksellers, independent booksellers, wholesalers and library suppliers) for all imprints of Headline Publishing
  • Dillon'S The Bookstore
    Assistant Manager
    Dillon'S The Bookstore Apr 1989 - Mar 1990
    Birmingham, United Kingdom
    Responsible (with General Manager) for staff recruitment, training and development, stockand budget control, buying, in-store and window displays, organising events, cashing-up andsecurity. Taking on General Manager’s duties in their absence.
  • Dillon'S The Bookstore
    Senior Bookseller
    Dillon'S The Bookstore May 1988 - Apr 1989
    Birmingham, United Kingdom
    Responsible for managing booksellers, staff rotas, stock and budget control, buying, in-storedisplays.
  • Athena Bookshop
    Bookseller
    Athena Bookshop Nov 1987 - May 1988
    Birmingham, United Kingdom
    Responsible for various genre sections, stock and budget control, buying.

Jon Small Skills

Publishing Books Publicity Creative Writing Editing Sales Negotiation Customer Service Copywriting Editorial Sales Presentations Verbal Communication Customer Engagement Account Management Proofreading Customer Acquisition Exceeding Targets Written Communication Employer Engagement Employee Engagement Drum Set Staff Training Cash Handling Mentoring Staff Development Retail Sales Administration Adult Education First Aid

Jon Small Education Details

Frequently Asked Questions about Jon Small

What is Jon Small's role at the current company?

Jon Small's current role is Higher Education Sales Executive UK Midlands and South West.

What is Jon Small's email address?

Jon Small's email address is jo****@****s.co.uk

What schools did Jon Small attend?

Jon Small attended Sutton Coldfield Training (Sct), The University Of Birmingham.

What skills is Jon Small known for?

Jon Small has skills like Publishing, Books, Publicity, Creative Writing, Editing, Sales, Negotiation, Customer Service, Copywriting, Editorial, Sales Presentations, Verbal Communication.

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