Jon Souliere Email & Phone Number

New Jersey, United States

Construction and Power Generation Equipment Distribution and ServiceOPERATIONS | SERVICE OPERATIONS | SALES & BUDGET MANAGEMENT |

Piscataway, Nj

HR LEADERSHIP | WORKFORCE DEVELOPMENT | RECRUITMENT & SELECTION |MARKETING INITIATIVES | PROJECT MANAGEMENT | LEAN SIX SIGMA BLACK BELT• Execute a multi-faceted role, responsible for (720+) employees and HR leadership requirements including strategic discussions, workforce development, recruitment, and diversity & inclusion• Serve as a corporate strategic planning and governance champion, responsible for coordinating efforts to develop and execute annual, (3), and (5) year organization-wide goals• Full accountability across (5) facility operations regarding safety programs, distribution, and HR initiatives• Oversaw and led end-to-end migration and development of (2) ERP systems while completing deliverables in alignment with requirements• Promote efficiency, productivity, and effectiveness via technology initiatives and utilize a collaborative leadership style within a value-based organization to promote high-quality vision, mission, and values• Provide insights into loyal, vulnerable, and at-risk customers and subsequent recovery processes, while overseeing branding efforts, e-Commerce initiatives, tradeshows and customer-focused events• Facilitate optimal resource utilization by eliminating redundancies and utilizing automation best practices, while serving as an owner of the (CRM) Customer Relationship Management tool• Utilize project management best practices & methodologies as a Lean Six Sigma Black Belt to maximize efficiency, productivity, and effectiveness• Formulate marketing initiatives to achieve leadership status and industry market share across the region, supporting a diverse customer base of owners, operators and corporations• Hire, guide and evaluate the workforce, while selecting and acting upon initiatives for equal opportunities• Achieve zero safety incidents via innovative safety programs; manage end-to-end branding, marketing, advertising and community relations; and collaborate with executives to support decision-making

Piscataway, Nj

LABOR NEGOTIATIONSINFRASTRUCTURE & TECHNICAL DEVELOPMENT | SUCCESSION PLANNING • Conducted coaching sessions with the management team to drive performance and employee engagement as well as cultivated and deployed the “ Zero Incident Safety Culture” program with precision & accuracy• Accountable for Environmental, Health, and Safety regarding (700+) employees as well as Facility Operations across (5) locations and (1M+ sq. ft.)• Operated as a conduit between business operations and technology to promote competitive advantages in the industry, while drafting contract proposals as a company labor negotiation team member• Performed an integral role overseeing the corporate Employee Opinion Survey (EOS) and subsequent planning and actions for improvement, while leveraging technology to optimize business results• Involved in all facets of service operations, sales, and budget management, coupled with responsibility regarding all aspects of information technology initiatives including infrastructure and technical development • Co-authored applications for grants, while overseeing employee recruitment, organizational development, and succession planning, while handling contract negotiations with employees & provided conflict resolution• Company lead for disciplinary processes with union employees, overseeing Performance Management to ensure alignment with organizational goals

Piscataway, Nj

ADMINISTERING STRATEGIC DIRECTION | APPLICATION DEVELOPMENT | VENDOR ENGAGEMENT• Operated as the operational liaison administering strategic direction for application development and infrastructure requirements to balance the needs of internal and external customers• Managed strategic vendor alliances for infrastructure and business applications

Piscataway, Nj

OPERATIONS MANAGEMENT | COLLABORATIVE LEADERSHIP | PROFITABILITY OPTIMIZATION CONTINUOUS PROCESS IMPROVEMENTS | WORKFLOW OPERATIONS | CUSTOMER SATISFACTION • Spearheaded daily operations of (150) union shop & field technicians and supported staff of (40+) via collaborative leadership abilities• Steered & directed efforts in customer satisfaction that resulted in being (#1) in customer loyalty among all Caterpillar dealers in North America• Cultivated and executed ($50M) service sales budget regarding (3) divisions; organized daily business operations, while developing growth strategies; and installed, replaced, and rebuilt parts and equipment• Ensured cost controls, thus elevating and optimizing profitability through continuous process improvements, time studies, and workflow operations

Piscataway, Nj

WAREHOUSE OPERATIONS MANAGEMENT | SALES GENERATION | INVENTORY MANAGEMENT • Administered a (60K sq. ft.) warehouse operation with (40) union employees and (5) staff regarding a (3) shift operation, thus generating ($30M) in sales• Controlled inventory for (30K+) part numbers, while managing inbound call center operations by following industry best practices• Created Key Performance Indicator (KPI) dashboard, thus driving top quartile performance and recognition for the North American region

Avenel, Nj

• Provided inspired leadership for the organization; executed important policy, planning, and strategy decisions; and developed, implemented, and reviewed operational policies and procedures• Helped promote a company culture that encouraged top performance and high morale; oversaw budgeting, reporting, planning, and auditing; and worked with senior stakeholders

Avenel, Nj

• Developed, led, and executed purchasing strategies; tracked and reported key functional metrics to reduce expenses and improve effectiveness; and crafted negotiation strategies and closed deals with optimal terms