Jon Williams Email & Phone Number

Belper, Gb

Nottingham, United Kingdom

For the past 3 years I have been working as an Internal Sales executive continually exceeding personal and company driven growth targets for the IBM and Lenovo UK business. I have a proven track record of bringing new Business Partners on board and excel at developing trusting professional relationships. Key responsibilities• Drive incremental and new business into Arrow to ensure wallet share of vendor spend with Business Partners• Quote and configuration/solution design acumen to drive business opportunities • Delivering NGP retention and drive soft margin retention by maximising all available partner programmes• Consistently overachieve targets of revenue and margin• Enable Resellers to do more with less by leveraging my extensive Vendor knowledge• Increasing trading partners while driving larger wallet share of the Vendor market• Exceptional Account Management and problem solving• Working with Business Partners to achieve strategic objectives while adding value to their operations

Nottingham, United Kingdom

During my time with Prolog I have been involved in the running of 3 very successful commercial accounts for well recognised UK brands. I am proven to quickly develop long-standing business relationships and determined to consistently delight my clients. Along with my team, I continually challenge established ways of working in order to streamline processes and achieve maximum levels of efficiency and productivity whilst maximising profit and consistently achieving difficult deadlines.Key responsibilities• Closely monitoring KPI/SLA’s to ensure clients business objectives are continually exceeded• Meticulous problem solving achieving win/win situations for client and business alike• Immensely detailed account profiling to maintain profitability whist increasing business margins• Proactively challenging established ways of working to streamline business process• Consistently working to exceed client expectations• Quickly building, developing and solidifying successful business relationships• Successful implementation of key projects to stringent deadlines• Leading a team to achieve and exceed shared goals• Forecasting and analysis to achieve financial objectives• Excellent communication on all levels both internally and externally• Coaching and mentoring staff through regular 1-to-1’s and individual development plans• Successful negotiations of contract renewals

Reading, United Kingdom

Here I was working as part of a team who deal exclusively with major businesses which request a sole point of contact with Yell. The role encompassed analysing customer data sets in various formats (Excel, Word, Adobe pdf) and running data comparisons against Excel and in-house systems to ensure all adverts are accurate and up to date. As well as building and maintaining an extensive rapport with a large customer base both internally and externally at all levels I am regularly required to show high levels of self-motivation, pro-activity and working under my own initiative, taking sole ownership of accounts to ensure deadlines are continually met. Key responsibilities• Liaising with internal and external customers at all levels to ensure the highest quality of advertising• Building excellent rapport with clients to retain advertisers • Individually managing a diverse range of high profile customer accounts • Continually having to re-prioritise workload to meet deadlines• Creating, running and converting bespoke reports for internal and external business use• Revolutionising the contact process with customers to double an increase in productivity • One-to-one desk training of all new starters• Ensuring all Temporary employees timesheets are completed and sent to their Agency employers• Developing classroom training with the aid of PowerPoint to raise awareness of procedures internally• Preparing and delivering presentations to increase inter-departmental cooperation and the flow of information• Distribution, allocation and delegation of daily workload