Jonas Simberg Email & Phone Number

Helsinki, Southern Finland, Finland

- Leading the CS team at Mobal with focus on delivering customer value through Mobal's AI-driven location marketing software.- Building the company's CS operations from the ground up, including customer journey mapping, up-/cross-selling strategies, overall comms. strategies, relationship and advocacy building, internal & external product feedback structures, CRM maintenance & automation work.- Maintaining and co-expanding 1M+ AAR portfolio across various segments (e.g. restaurants, retail, car dealerships & services, culture & tourism).- Working primarily with EU-based companies and marketing agencies (SME & Enterprise in the Nordics and UK).- Achieving repeat quarterly NRR growth of 120%+- Contributing to an avg. 4.7/5 for overall rating on G2 recognized as high performer in customer satisfaction & support.Company description: At Mobal, we are revolutionizing the way local businesses get found online. We recognized the challenges that businesses face in maintaining accurate and up-to-date information across multiple platforms. With this in mind, we developed a comprehensive platform that leverages AI and automation to make local marketing effortless and effective.

Helsinki Area, Finland

Terkko Health X - Head of Program (2019): Successfully managed the program setup of the first ever Health X, an early stage accelerator program supporting health and life science startups. Role included concept planning and execution, partner-, mentor and participant communication, as well as workshop coordination. With an overall quality score of 4.6/5, the program was a success, enabling participating teams to take the next steps towards scaling their businesses.https://terkko.fi/healthx/Company description: Terkko Health Hub is a startup community, a co-working area and an event space focused on health and life sciences entrepreneurship.

Helsinki Area, Finland

Active community member, host and program/event organizer. Responsibilities include: Project planning & -coordination, presentation and facilitation, visual marketing, photography.As of fall 2020 in charge of A/V production and streaming, delivering quality remote productions and online content together with my team.Company description: To put it simply, we help people bring their academic skills into action. Often times this means entrepreneurship, but our mission runs deeper than that. We aim to help future change makers recognize their skills and passions and create something unique in the world, improving their lives and others’. We provide them with all the right tools: free coworking spaces, workshops, bootcamps, accelerator programs and tons of other events, mentoring and a community of like-minded individuals.More info: https://thinkcompany.fi

Commissioned photography and videography related projects, including e.g. a Nature Education online course for the Asian market in collaboration with Naturested and Sumino Oy. Also various company & event shoots.

Helsinki, Finland

Advisory role as part of the Helsinki Sales Team. Whether it's about shark diving in Cape Town or cooking classes in Buenos Aires doesn't matter. We send you exploring.Responsibilities included: - Sales, B2C (B2B)- Content & event marketing - Travel (& volunteering) planning and delivery - Flight and adventure tour bookings- Accommodation and car rentals - Visa Assistance, insurancesCollaborating with quality travel suppliers worldwide and providing customers outstanding product and destination knowledge and ultimately amazing travel experiences off the beaten track. Reaching excellent sales results and high satisfaction among customers.(Sep 2018 - Sep 2020 on study leave before ending contract)

Espoo, Finland

Providing sporting goods, managing logistics and brand distribution in the field of golf. Among brands distributed; Srixon, Cleveland, Ping, Ecco and Oakley. Working closely with customers, targeting individual needs by customising equipment with swing analysis.Responsibilities included: - Sales, Customer Service, Orders & Bookings, Logistics & Brand Distribution, Custom Fitting & Equipment Maintenance

Karjaa, Finland

Responsibilities included:- Sales, Customer Service, Equipment Maintenance

Bad Gastein, Austria

Travel & Ski Guide - Providing quality service for Nordic guests. In Bad Gastein, Austria, my job tasks covered everything related to the satisfactory of our guests/customers, whereas a great vacation for them, meant a well done job for me as a guide. For more memorable experiences, our work team arranged events and happenings related to leisure, sports and local culture.Responsibilities included:- Guide Services, Leisure & Event Management, Event Sales, Accounting, Reporting.Company description: The biggest Nordic tour operator specialised in ski trips to the Alps.

Helsinki, Finland

Small-scale golf retailer with distribution and brand representative rights.Responsibilities included: - Sales, Customer Service, Logistics, Web Design, Social Media

Bachelor Of Applied Science - (B.A.Sc.), International Business

Specializing in digital marketing and -design; including growth marketing, brand identity and visual content design. Thesis subject.

Photography

Helsinki Design School offers high quality education related to the design field, fashion, marketing, visual merchandising skills, graphic.

Bachelor Of Applied Science (B.A.Sc.), Sports & Health Promotion

Activities and Societies: Arcada Entrepreneurship Society (AES) - Promoting startup mentality & networking merging various professional.