Jonathan Miller Email & Phone Number

Lenexa, Kansas, United States

• Primary engineer for compute, virtualization, and storage• Completed a datacenter refresh installing all new Cisco UCS servers, Cisco MDS fiber channel switches, new Pure Storage array, and upgrading VMware environment.• Lead project to replace legacy servers, upgrade Horizon VDI environment, replace AD FS authentication, complete migration to Office 365, decommission old SAN• Worked on the enterprise design team to architect new solutions

Lenexa, Ks

• Support all infrastructure for the credit union including compute, virtualization, storage, networking, and security across multiple datacenters and 30 branch locations. • Lead projects to install and upgrade multiple technologies including Active Directory, AD FS, Exchange, new DMZ domain, Palo Alto firewalls, VMware, core banking software, setup new branch locations, legacy server cleanup• Performed regular maintenance to keep all infrastructure technologies patched, upgraded, and functioning normally

Kansas City, Missouri

• Support all infrastructure needs for 50 school districts across 6 states• Managed a team of 8 engineers and serves as the technical lead for the operations department• Maintained cloud hosting platform for over 800 server and 70,000+ end users, utilizing VMware, Cisco UCS servers, and Nimble storage• Managed customers Meraki network equipment with over 5,000 WAP, 1,200 switches and 250 routers

Kansas City, Missouri Area

• Assisted customers with technical planning and architecture• Provided top tier support for client’s internal IT staff• Trained customers on technology solutions• Migrated customer workloads to private and public clouds• Installed and configured compute and storage hardware• Implemented backup and disaster recovery solutions• Conducted security auditing and remediation

Kansas City, Missouri Area

• Supported multiple business critical applications, including public facing software serving millions of customers• Managed the vulnerability remediation program for the application support team• Conducted load and performance testing for multiple applications• Technical lead for encryption and tokenization solution to protect personally identifiable information• Implemented disaster recovery environments for multiple applications• Maintained multiple security platforms including: firewalls, URL filtering, IPS, network access controller, and two-factor authentication• Led the data loss prevention program protecting employee and customer personal information

Kansas City, Missouri Area

• Led a team of six technicians to support over 100 customer's networks• Supported all customer's technology needs including: servers, application support, networking, security, end-user support, and telecom• Designed technology solutions to meet business needs and budgetary constraints• Managed dozens of technology upgrade projects• Trained new technicians on technology and customer service• Assisted customers with IT budgets and purchasing