Jonathan Aw Email & Phone Number

Singapore

Ministry Of Health (Moh)

As the Lead Architect for the Ministry’s cloud initiatives, I have consistently driven innovation, efficiency, and security across numerous flagship systems. My leadership in establishing the Centre of Excellence for Cloud Adoptions (GCC on AWS) and designing robust cloud architectures has been instrumental in advancing our cloud adoption strategies. My proactive approach to troubleshooting, technical reviews, and coaching has not only improved operational efficiency but also ensured alignment with enterprise standards.In supporting MOH and HSA enterprise systems, my role encompassed comprehensive architectural oversight, independent QA reviews, and effective troubleshooting, contributing to the successful delivery of critical projects. By optimizing IT budgeting and consistently achieving significant cost savings, I have demonstrated a strong commitment to financial efficiency.The development and institution of security solutions, including the architecture archetype for the Ministry's Identity Access Management solutions and comprehensive playbooks and developer starter-kit, have fortified our IT security framework, aligning with stringent data security standards and reducing implementation efforts and costs.I developed and maintained the Agency-Wide Technology Architectures for MOH, HPB and HSA, enforcing technology alignments and governance within and across these agencies.Routinely developed and introduced innovative tools, for example GraphRAG Solution, AI ChatBots, Files Encryption Libraries and BI dashboards to address strategic business requirements.My efforts have resulted in substantial operational improvements, cost efficiencies, and enhanced project quality, underpinned by continuous learning and stakeholder engagement. These achievements highlight my capability to lead complex IT initiatives, drive strategic alignment, and foster a culture of innovation and excellence within the Ministry.

Singapore

Leadership in Cloud Architecture (MS Azure):- Demonstrated strong leadership and technical competency by designing and implementing the GCC MS Azure architecture for GovTech Standard Products, optimizing costs, and enhancing operational efficiency through common Data-Plane, Control-Plane, and DevSecOps services.- Enhanced team competencies by conducting rigorous technical reviews and providing coaching, ensuring adherence to best practices and standards.Innovative IT Roadmap for Digital Workplace (DWP) Infrastructure:- Collaborated effectively with Infra and Security Architects to create a comprehensive IT Roadmap for DWP Central Infrastructure, advising on critical aspects such as Azure AD-based Central Identity Access Management and Single Sign-On solutions for Whole-of-Govt Intranet Applications.- Played a key role in designing the DWP Engagement Hub, ensuring robust and scalable solution and data architecture.Security-Driven Web Services Architecture:- Developed a secure solution architecture for DWP Web Services, enabling safe consumption of Public Web APIs by untrusted BYOD devices, effectively addressing OWASP Mobile Top 10 vulnerabilities.- Innovated the DWP Mobile Authentication Service to provide secure, cost-effective, and user-friendly authentication mechanisms.Strategic IT Blueprint Development:- Led the design of the Whole-of-Govt Seamless Building Access (SBA) solution, integrating the DWP Visitors Data Hub with participating Agencies’ systems to support various access modalities, ensuring seamless and secure building access.- Successfully secured senior stakeholders' buy-ins and finalized the Secured Integration Reference Architecture for integrating cloud-services with the air-gapped Ops-Tech systems, demonstrating strategic influence and technical acumen.These achievements underscore my ability to lead complex IT initiatives, drive strategic alignment, and foster a culture of innovation and excellence.

Ministry Of Health

Strategic Enterprise Technology Architecture:- Demonstrated leadership by developing and maintaining the Enterprise Technology Architecture BI Dashboard, significantly enhancing planning capabilities for MOH, HPB, and HSA. Innovation and Experimentation:- Led the implementation of the AuntyBill Chatbot, achieving runner-up in GovTech's BotFest 2016 Chatbot Hackathon. This innovation assisted the public in comparing medical bills and government subsidies, showcasing technical prowess and creativity. Promoted chatbot innovations across various media platforms, driving public engagement and awareness.ICT Development:- Spearheaded the design and migration of MOH applications from GDC 1 to GDC 2, ensuring compliance with AIAS standards. This initiative resulted in server consolidations and cross-DC integrations, optimizing operational efficiency and resource utilization. Robust ICT Governance:- Developed comprehensive governance frameworks, including System Integration Guides, onboarding forms, and processes for the MOH GDC 2 hosting environment. Created detailed guides, checklists, and templates for Functional Specs, Technical Design Specs, and coding standards, ensuring adherence to best practices and regulatory standards.Service Management and Delivery Excellence:Developed solution architecture and SOPs for Central Managed File Transfer Services in MOH's GDC2 Hosting Environment, ensuring secure and efficient data transfers. Led ICT teams in troubleshooting high-severity system issues, demonstrating technical expertise and problem-solving skills.These achievements underscore my ability to lead complex IT initiatives, drive strategic alignment, and foster a culture of innovation and excellence within the Ministry. Through effective stakeholder engagement and a commitment to continuous improvement, I have significantly enhanced the quality, security, and compliance of IT projects, delivering impactful results for MOH and its partners.

Singapore

GovTech Standard Products (SP):- Actively supported WOG Corporate IT Solutions, including Resource Booking System, Visitors Management System, Assets Management System, eSubmission Workflow System, and Digital Workplace Mobile App.- Provided technical guidance and oversight on system design, implementations, and operational support, ensuring robust and scalable solutions.Govtech Solution Architect Practice Group & Taskforce:- Co-authored the Draft Mobile Applications Reference Architecture (MARA) and contributed significantly to the Application Infrastructure Architecture Standards (AIAS).- Participated in the Internet Surfing Separation (ISS) working group, proposing cost-saving and productivity-enhancing solutions that streamlined operations.Government Private Cloud (GPC) Migration:- Successfully implemented the Applications Profile BI Dashboard for efficient application profile analysis, enhancing data-driven decision-making.- Supported MND MSO and NParks in their GPC Migration Projects, providing technical expertise and ensuring seamless transitions.Maritime Port Authority's Singapore Maritime Connectivity Platform:- Assisted the Maritime Port Authority (MPA) in designing the IT Blueprint and system architecture for the Singapore Maritime Connectivity Platform.- Collaborated with the MPA IT department to present and gain endorsement for the IT Blueprint from MPA’s senior management, ensuring alignment with strategic goals.Impact:- Enhanced security and compliance across various government projects through the development of comprehensive guides and tools for data maintenance.- Strengthened stakeholder engagement and collaboration, fostering a cohesive approach to project execution and governance.

Singapore

Key Responsibilities and Achievements:- Led and implemented key solution revamps for a multi-million large-scale eGovernment project, providing technical leadership to a project team of over 100 members.- Collaborated with project managers and stakeholders to resolve challenging design and implementation issues, improving project quality within constraints.- Promoted to Lead Application Architect after four months, delivering quality results and successfully rolling out the system.- Assigned as Lead Application Architect for another multi-million eGovernment project, overseeing the entire application architecture and providing hands-on technical leadership.Roles and Responsibilities:- Provided technical leadership and support to the Application Development Team, addressing security, quality, maintainability, performance, availability, and scalability concerns.- Conducted technical code reviews, capacity planning, performance tuning, and security hardening of IT applications.- Collaborated with Infrastructure Engineers to set up applications in Production and Disaster Recovery environments and designed the Application Disaster Recovery Plan.- Designed and implemented Software Configuration Management strategies and processes.- Designed IT applications and solutions, prepared technical proposals, and participated in bidding for new IT projects.Impact:- Improved project quality and efficiency through effective leadership and collaboration.- Enhanced application performance, security, and scalability with thorough reviews and tuning.- Successfully delivered large-scale eGovernment projects, demonstrating strong technical and leadership skills.

Singapore

Key Responsibilities and Achievements:Department Head, IT Solutions:- Spearheaded the IT Solutions Department, seamlessly aligning efforts with company policies and fostering a team culture deeply rooted in company values.- Demonstrated strong leadership as a self-starter, proactively initiating and driving projects to completion with minimal supervision.- Built and led high-performing project teams, ensuring collaboration and effective communication across all levels.Senior Solution Consultant:- Orchestrated the design of comprehensive solution architectures for diverse software applications.- Played a pivotal role in guiding the development team, providing architectural and technical leadership to deliver robust and scalable solutions.- Directed the elicitation of user requirements, conducted thorough business process analysis.- Fostered a collaborative environment, ensuring that all stakeholders were engaged and aligned with project goals.- Delivered pre-sales technical support to the IT Solutions Sales Team, encompassing technical consultancy, project budget estimates, risk analysis, and creation of compelling technical proposals.- Played a key role in securing new business, contributing to the growth and success of the startup.Technical Product Manager:- Managed IT products with a strategic focus on marketing and support, increasing market visibility and customer satisfaction.- Enhanced product development processes, leveraging insights from customer feedback and market trends to drive continuous improvement.Impact:As a self-starter and emphatic leader, I successfully led the IT Solutions Department to exceed project goals, drive innovation, and achieve high standards of excellence in software development and product management. My ability to build and lead cohesive teams ensured the delivery of impactful solutions aligned with both company objectives and customer needs.

Singapore

Key Responsibilities and Achievements:IT Project Lead:- Managed project planning, monitoring, control, and progress reporting for SDLC projects with teams of 2-3 software engineers.- Handled configuration management to ensure project alignment with objectives.Solution Architect:- Designed Information Architecture (Data-Model), Application Architecture (Business Workflows and System Integrations), and Technical Architecture (Supporting IT Infrastructure) using OOA, Go4 design patterns, and Enterprise Archetypes.- Utilized UML to specify and convey design details to the project team.System Analyst:- Elicited user requirements, performed business process analysis, and created User Requirements Specifications (URS) for SDLC projects.UI & DB Designer:- Designed User-Interface screens and Database Schema for software applications.Software Programmer:- Designed, coded, and unit-tested Web Applications, Windows Applications, Software Libraries, and Databases.Pre-sales IT Solutions Consultant:- Provided pre-sales technical support, including technical consultancy, rough estimates of project budget and time, and creation of technical proposals.Impact:- Improved project efficiency and quality through effective project management and technical leadership.- Enhanced application design and performance with robust architectural solutions.- Successfully met user requirements and delivered high-quality software products.

Degree Of Bachelor Of Engineering, Computer Engineering, Second Class Honours (Upper Division)

Diploma, Electronics And Computer Engineering