Jonathan B. Email and Phone Number
Motivated Product Owner/Manager with 4+ years of product experience and mindset that challenges the norm to drive innovation and value to customers.- Primary product member responsible for handling bugs of multiple applications, increasing user satisfaction and driving cross team collaboration for success.- Directed a team of developers in the digital transformation of redIQ, challenging and leading the team to grow there skillset and produce more user friendly and appealing software.- Developed software features that significantly expanded user base and ultimately contributed to the successful acquisition of the software.Excited about opportunities to contribute to a dynamic startup or innovative company where I can drive impactful growth and success.
One Inc
View- Website:
- oneincsystems.com
- Employees:
- 186
-
Technical Product ManagerOne Inc Dec 2024 - Present -
Product OwnerBerkadia Jan 2023 - Aug 2024● Led a digital transformation for redIQ, increasing user base by 200% and driving successful acquisition.● Directed weekly cross-functional meetings to ensure alignment on bug fixes and updates.● Established a ticketing system, improving response times by 30% and refining workflow efficiency.● Developed and maintained bi-weekly product documentation, increasing user engagement by 15%.● Gathered user feedback and created GTM strategies, leveraging KPIs for strategic decisions. -
Product OwnerSurgical Information Systems Apr 2021 - Jan 2023● Aligned high-value features with market needs and clinical workflows, increasing user satisfaction by 30%.● Implemented reliable integration solutions (Surescripts, Neximatic) to enhance system stability.● Utilized SQL and data analysis tools for actionable product insights and quick support resolutions. -
Tier 1 - 3 Client Support AnalystSurgical Information Systems May 2019 - Apr 2021- Assist Tier 2/Tier 1 team members with issues, processes, and be a knowledge bank for application support- Provide high level technical support and work with the development team to resolve complex issues or offer solutions to the code/application- Test and reproduce bugs to provide advice for fixes- Provide SQL queries to support/development to analyze data, update data, and provide reports/exports of data- Work with the product team to prioritize user stories and offer assistance regarding dev support issues- Write Azure queries to view development issues and tickets- Help organize Azure DevOps items and provide efficient workflow suggestions -
ElectricianVintage Lighting And Electric 2014 - May 2019Conyers, GaWorking in and around the electrical/construction business allowed me to learn and apply a hardworking, diligent attitude to my work process. Working in this field also strengthened my confidence and ability to make decisions independently.
Jonathan B. Education Details
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Computer Science
Frequently Asked Questions about Jonathan B.
What company does Jonathan B. work for?
Jonathan B. works for One Inc
What is Jonathan B.'s role at the current company?
Jonathan B.'s current role is Thinking Differently to Drive Innovation | Leveraging Data and User Feedback for Actionable Product Insights.
What schools did Jonathan B. attend?
Jonathan B. attended University Of North Georgia.
Who are Jonathan B.'s colleagues?
Jonathan B.'s colleagues are Yaroslav Sulyaev, Yesenia Serrano, Michael G., Bogdan Taryanik, Alexandra Brown, Debbie Brantley, Edith Flores.
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Jonathan B
Behavioral Health Supervisor @ Orlando Recovery Center | Leading In Behavioral Health Supervision And Crisis ManagementSan Antonio, Texas Metropolitan Area -
Jonathan B
Human Resource Professional...And At Times Your Unofficial Therapist, Lawyer, Event Planner, Teacher, Detective And Career PlannerBrooklyn, Ny -
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