Jonathan Burke Email & Phone Number

Boiling Springs, Sc, Us

Spartanburg, South Carolina, United States

Install customer profiles and software onto point-of-sale terminalsEnsure terminal orders are handled with utmost careComplete high volumes of orders with efficiency without sacrificing qualityProvide basic warehouse maintenance, such as sweeping and dusting of floors and equipmentConstantly open to learning new software and processes of operation procedures

Spartanburg, South Carolina, United States

Greet all customers with a warm, friendly welcomeMaintain a positive, friendly attitude at all timesAnswer basic questions from customers in a clear, friendly mannerVerify shipment information and record the condition of received cargoReceive, unload, and unpack merchandiseMaintain clean, organized warehouse for maximized efficiencyBreak down and remove empty boxes

Boiling Springs, South Carolina, United States

Handled inbound calls, answering customer inquiries and resolving issuesResolved customer complaints via phoneGained in-depth knowledge of companyʼs product offerings to provide reliable and trusted assistance to customers daily, helping them make informed decisionsRecommend merchandise to customers based on needs and/or preferenceBuilt rapport with customers by offering friendly, knowledgeable, and supportive customer serviceUse active listening and… Show more Handled inbound calls, answering customer inquiries and resolving issuesResolved customer complaints via phoneGained in-depth knowledge of companyʼs product offerings to provide reliable and trusted assistance to customers daily, helping them make informed decisionsRecommend merchandise to customers based on needs and/or preferenceBuilt rapport with customers by offering friendly, knowledgeable, and supportive customer serviceUse active listening and other techniques to gain rapport and assist clientsExplain complicated software features to senior-level clients over the phoneDiffuse customer complaints and retrieve manager when needed Show less

Boiling Springs, South Carolina, United States

Collected carts from parking lot and designated returnsRetrieved items for customers and verified pricesRemoved trash, swept and mopped floors for professional appearanceBagged merchandise carefully to prevent damage of delicate items such as bread and eggsDecontaminated work areas using sprayers to apply cleaning and disinfecting solutionsTrained new employees on warehouse protocols and answered task-related inquiries to help with job role… Show more Collected carts from parking lot and designated returnsRetrieved items for customers and verified pricesRemoved trash, swept and mopped floors for professional appearanceBagged merchandise carefully to prevent damage of delicate items such as bread and eggsDecontaminated work areas using sprayers to apply cleaning and disinfecting solutionsTrained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustmentCompleted customer service duties, including returning unwanted merchandise and retrieving specially requested productsWorked together with cashiers to guarantee customer satisfactionGreeted guests entering and exiting store to foster customer satisfactionCommunicated with cashiers and customers to learn about bagging needsAssisted customers by escorting and placing grocery bags in vehiclesReceived, unloaded, and unpacked merchandiseStocked shelves with received shipmentsBreak down and remove empty boxes Show less