Jonathan Carroll Email & Phone Number

Memphis, Tn, Us

Memphis, Tennessee, United States

Nashville, Tennessee, United States

Working to recruit, train, and develop the future of the Democratic Party in Tennessee and the US

United States

Greater Memphis Area

Responsible for the development, implementation, and post-implementation support project plans for company/construction/vendor teams on new store and existing stores’ construction projectsCreated and implemented new location, relocation, and store closure procedures and checklistContracted with general contractors to deliver specialized services for fixture installation, repair, and relocation logistics. Designed new and existing store layouts and remodelsDeveloped and analyzed markets for new stores and relocations Negotiated new and existing store leases and renewalsDeveloped and implemented store audit of more than 60 locations in 5 states for inventory and compliance with methods and procedures standardsPerformed site inspections and troubleshooting of fixtures to evaluate issues, determine root cause, and design practical, cost-effective solutions. Provided end-to-end project workflow. Developed and managed project budgets and schedules for multiple simultaneous projects with budgets up to $500KLed team that developed a new inventory management system for phones and accessories that reduced waste and cut costs by $250k year over year. Negotiated with outside vendors on accessory placement and specialty designApplied for new and maintained compliance of permits and regulations through inspection to ensure compliance with city, county, and state regulatory divisions across 5 statesLed team that created company handbook for company methods and procedures, training, and personal and professional developmentLed or co-chaired team than successfully merged other companies into existing company structure in 2010, 2015, 2016, and 2017Implemented revenue and repair goals and coached staff to successfully meet and exceed on monthly/quarterly/annual goalsHired, trained, and developed staff Managed 18 stores across 2 states in Service and Repair Ordered and maintained a parts and accessory inventory of more than $10 million dollars

Greater Memphis Area

Created Methods & Procedures and training standards for Dang IT DivisionTrain and Develop New HiresImplement revenue and repair goals and coach staff to successfully meet and exceed on monthly/quarterly/annual goalsGrew from 2 locations to 7 locations while maintaining profitability with Dang ITManaged 18 locations across 2 states in Service and Repair Ordered and maintained a parts inventory of more than $1.5 million dollars

Repaired Sprint and Nextel devicesProvided superior customer service Exceeded all Sales and Customer Service StandardsMaintained knowledge of all communications and relevant information (i.e. promotions, inventory, etc.)Ensured all sales, operational and other SOPs standards were met and that all applicable SOPs were consistently executedBuilt long-term repeat relationships with customers through personal integrity, sales, and product expertise