Jonathan Cox Email & Phone Number

Oxford, Gb

Role required core requirement gathering, leadership of test team and creation of test scenarios and scripts. Acted as Test Lead and positioned to have wide knowledge of the system and holistic understandings of system operations and functionality. Key achievements• Produced, lead and performed End to End system testing of 75 full features in a compressed window.

West Bromwich, England, United Kingdom

Role required core requirement gathering, stakeholder management and supplier relationship management. Acted as the Lead Consultant for Agile upgrades and changes to a legacy Core Banking Solution. Key achievements:• Delivered multiple sprints in quick succession, containing large monetary, process and customer bene-fits for the society, focusing on the Finova platforms and associated changes with Unisys solutions.• Ensured system stability and relevance until full Core Banking Solution upgrade.• Maximise potential and efficiency of the legacy Core Banking Solution.

Role requires varied interactions and roles within the business including Project Lead for Core Banking System upgrades; Lead Consultant for all internal Core Banking System projects and changes; Service Desk Manager for Core Banking System issues dealing with queries and change requests.Further to Core Banking System responsibilities, the role requires key stakeholder and sponsor management, including briefing the Board and Executive committees on project status and intent.Redwood requires a focus on commercial lending and savings, with a need for specialist processes and changes to accommodate the niche target clientele. Key achievements:• Implemented Azure CSP Hosting upgrade and migration for Core Banking System using a Waterfall methodology.• Planned and initiated Core Banking System upgrades for Origination (Apprivo2) and Servicing (Enter-prise) platforms using an Agile methodology.• Captured full requirements and assisted in configuration documentation for the Origination and Servicing upgrade solutions.• Designed new and efficient Arrears strategy.• Created internal processes, training, and documentation for Core Banking System.• Rebuilt relationship and further strengthened the relationship with the supplier.• Reduced the outstanding external tickets to the lowest volume since the launch of the bank.• Assisted in Contract renewal negotiations, including a bespoke SLA for Production and Non-Production environments.

Role required a range of activities and responsibilities including system implementation, development, docu-mentation, testing and bug reporting, requirements gathering, project management, status reporting and re-source management, client and stakeholder engagement, process enhancement, and Line Manager duties.Key achievements:• Implemented a full system go-live for the largest client in company history, during COVID-19 on reduced staff availability.• Onboarded 3 high-profile companies and gathered initial requirements.• Implemented an efficient Agile methodology to better suite the high-profile customers.• Became SME of area and conducted internal training courses.• Created the company wide template for client facing design documentation.• Created the internal system documentation for all UK clients.

London, United Kingdom

Role requires a range of activities and responsibilities including product development, documentation and test-ing, bug reporting and fixing, requirements gathering, project management, status reporting and resource man-agement, client and stakeholder engagement. His primary expertise was Residential and Commercial Lending and Savings, with high exposure of Servicing workflow and processes.Key achievements• Experience in Buy To Let (BTL), Residential and Commercial Origination and Servicing for both Lending and Savings.• Completed grad scheme in 6 months (normal duration two years).• Promoted twice in 18 months.• Became Automated Decision tool subject matter expert within 6 months (Focusing on Rules Builder and Document Builder).• Redesigned internal processes, process documentation, and product quality assurance framework.

London, United Kingdom

Auckland, New Zealand