An individual that always sees the clear goal in every situation. Highly motivated to get the tasks of everyday life accomplished, and easily influenced by the experiences that allow me to help and grow. A learning videographer/photographer. My loving passion allows me to excel in my freelance work and use those experiences in other work environments.After my completion of my digital media program at Texas State Technical College, I launched the start of my career in freelance photography and videography. I took the mantle of small scaled commissions (Graduations, Graphic Design work, Promotional Videos etc..)While I continued my freelance operations, I was given the opportunity to join the retail world. My first job was a blend of my personal interests and hardworking ethics. This allowed to me to excel in my customer service skills. I spent 3 years in the retail environment, and as business got slower, I got busier.I finally landed my first part-time job as Video-Editor / local videographer luckily through a connection at my retail Job. The content was very E-sports and Technology based, and I was given the task to make personal connections with a variety of content creators in and out my own country. I provided videography and editing services via the Adobe creative suite that allowed to express my creativity for a final product. All sample work from this LLC can be viewed on my portfolio here: https://jonathandelao.myportfolio.com/esports-org-workI've since returned to my individual operations, and I have been working on personal projects to increase the quality of my content. As I continue to polish my digital skill set, I continue to branch off into the retail world only adding to my current experience and adding quality of life lessons to learn much from. In addition, I am offering my own services to help benefit the company in any possible way. Doing this allows to me have motivation and a hard working mindset.
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Call Center RepresentativeTicketmaster Mar 2022 - Sep 2023Pharr, Texas, United StatesTrained representative to handle all unique live nation applications. These applications allowed me to help customers over the phone from in and out of the nation with issues with their purchases. These issues ranged from locating lost tickets from scourging through emails, making changes to customer accounts, and managing the expectations of our customer service line by providing exceptional customer service. -
Retail Sales AssociateMetro By T-Mobile Mar 2023 - Aug 2023 -
Video EditorYoutube Aug 2022 - Mar 2023Lead editor and Videographer for Esports organization. Responsible for getting content creation done for various clients, and filmed for organization events. -
Senior Guest AdvisorGamestop Jun 2021 - Feb 2023Mcallen, Texas, United StatesAuthorized key store holder that was responsible for daily opening or closing procedures. Was to ensure that all new and returning customers were properly informed about our most popular hardware and software products. I was to demonstrate my technical professions on the sales floor to achieve customer satisfaction. Worked additional hours to set the store with updating promotional signage to keep up with the companies marketing standards. Great Customer service was to be delivered on all customer call interactions. Work with Various 3rd party companies to send out properly secured Online orders. Maintain good work flow and managed quota during high volume situations : Seasonal and black Friday experienced!
Jonathan De La O Education Details
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Web Page, Digital/Multimedia And Information Resources Design
Frequently Asked Questions about Jonathan De La O
What is Jonathan De La O's role at the current company?
Jonathan De La O's current role is Customer service Advocate - Learning videographer & Photographer.
What schools did Jonathan De La O attend?
Jonathan De La O attended Texas State Technical College.
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Jonathan De La O
Senior Leader Focused In Project Management And People Development & Process Optimization To Influence Revenue Increases And Improved Employee RelationsDallas-Fort Worth Metroplex1hellofresh.de -
Jonathan De la O
Scottsdale, Az -
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