• Developed, executed, and achieved localized sales objectives in assigned Hotel/Retail outlets based on territory programs and objectives• Negotiate with Clients through the preparation and revision of leasing contracts, amendments, and related documents• Maintain client relationships and strengthen partnerships through regular meetings and updated communications to top performing Disney Good Neighbor Hotel accounts• Recruit, train, mentor over 50 Hourly Non-Union Cast Members and… Show more • Developed, executed, and achieved localized sales objectives in assigned Hotel/Retail outlets based on territory programs and objectives• Negotiate with Clients through the preparation and revision of leasing contracts, amendments, and related documents• Maintain client relationships and strengthen partnerships through regular meetings and updated communications to top performing Disney Good Neighbor Hotel accounts• Recruit, train, mentor over 50 Hourly Non-Union Cast Members and develop Assistant Manager to deliver successful multi-million-dollar business by achieving yearly goal through ticket revenue, Disney Gift Card sales, and Food & Beverage conversion• Establish short- and long-term goals and strategies for the program to drive decisions and create a unified objective for the Cast• Building and conducting presentations to new and existing clients, creative strategy and implementation of marketing campaigns, which includes conception, program briefs, results tracking and analysis, creative direction• Analyze and consolidate weekly, quarterly and annual reporting for the sales program to identify market and sales trends to determine upcoming sales strategies• Optimize budget and overall program spending by managing operating costs, labor and co-op marketing opportunities Show less

• Project management of Retail sales location expansion inclusive of contract lease negotiation, operational budget and maximizing ROI• Analyzed areas of opportunity to grow local and retail sales program and exceed revenue and ticket sales goals • Managed schedules for over 40 Hourly Non-Union Disney Cast Members on a weekly basis taking vacation and day off requests in account• Developed Cast incentive programs to drive business goals and reward strong sales behavior, and… Show more • Project management of Retail sales location expansion inclusive of contract lease negotiation, operational budget and maximizing ROI• Analyzed areas of opportunity to grow local and retail sales program and exceed revenue and ticket sales goals • Managed schedules for over 40 Hourly Non-Union Disney Cast Members on a weekly basis taking vacation and day off requests in account• Developed Cast incentive programs to drive business goals and reward strong sales behavior, and organized team outings to maintain strong team morale• Maintained supply inventory via SAP and updated forecasting needs of supplies based on actual use for potential cost savings• Developed operating guidelines for operation at off-site Retail and Hotel environments Show less

• Temporary promotional role as an individual contributor responsible for leading and promoting Disneyland Resort sales efforts to increase inbound international visitation via all applicable international wholesaler, tour and receptive operators• Optimize technology to create integrated processes across organizational boundaries• Collaborate with Marketing to develop and execute marketing plans through/with end users and partners• Work closely with accounts to identify their needs… Show more • Temporary promotional role as an individual contributor responsible for leading and promoting Disneyland Resort sales efforts to increase inbound international visitation via all applicable international wholesaler, tour and receptive operators• Optimize technology to create integrated processes across organizational boundaries• Collaborate with Marketing to develop and execute marketing plans through/with end users and partners• Work closely with accounts to identify their needs and challenges, and provide solutions-oriented campaign themes and timelines Show less

• Facilitated delivery of marketing collateral to over 85 ticket sales accounts across key Southern California markets from San Diego to Barstow• Developed training materials to effectively onboard properties outside in the Southern California territory• Managed and created collateral inventory system to accurately depict department needs and identify most useful sales tools based on market trends • Ensured all marketing, sales goals, and weekly communication was disseminated to all… Show more • Facilitated delivery of marketing collateral to over 85 ticket sales accounts across key Southern California markets from San Diego to Barstow• Developed training materials to effectively onboard properties outside in the Southern California territory• Managed and created collateral inventory system to accurately depict department needs and identify most useful sales tools based on market trends • Ensured all marketing, sales goals, and weekly communication was disseminated to all clients• Trained new new accounts on Disneyland Resort ticket product and in-park offerings Show less

• Handled $20,000+ transactions on a daily basis and promoted sales of 20+ ticket units• Created Guest service solutions and provided exceptional Guest service while under time constraints• Promoted to Opening Lead for Disney California Adventure Park Main Entrance team• Lead trainer for Cash Handling and ABC (Alcohol Beverage Control) for Vacation Planners/Guest Relations Cast Members• Proficient with Gateway Galaxy as the main point of sale software