Jonathan Dick Email & Phone Number
Who is Jonathan Dick? Overview
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Jonathan Dick is listed as Customer Support Advisor at Ford Motor Company, a with 143803 employees, based in Kilmarnock, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Jonathan Dick.
Jonathan Dick previously worked as Customer Service Advisor at Office Shoes and Client Advisor at Social Security Scotland. Jonathan Dick holds Bachelor Of Arts - Ba, Social Sciences, Pass With Honours & Court Medal from University Of The West Of Scotland.
Email format at Ford Motor Company
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About Jonathan Dick
April 2021 – April 2022 – The Glenmorangie Company – HR InternMy duties included formatting company policies, overseeing the “Let’s Talk” program, overseeing the leavers process, ensuring employee contracts were up to date, filling out purchase orders, and publishing the weekly HR newsletter every Friday. I was also entrusted with various requests and projects; one example being a project from the Scottish Whisky Association who requested descriptions of various positions at the company. I was entrusted with contacting the relevant employees, first by sending them an email with a word attachment outlining general points, then by organising a zoom meeting, at the suggestion of my manager, to provide further explanation and hammer home the importance of the project. Not long after the zoom meeting I received the job descriptions which I sent on to SWA.September 2024 - October 2024 - Social Security Scotland - Client AdvisorI was trained in telephony, client advice, SPM management, teamworking and handling sensitive data.
Jonathan Dick's current company
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Jonathan Dick work experience
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Customer Service Advisor
Current
Client Advisor
I've received training in telephony, client advice, SPM management and handling sensitive information.Telephony:• Providing clients with accurate information through inbound and outbound calls.• Interacting with clients via webchat and email.• Dealing with troublesome clients in a professional and courteous manner.• Offering support and advice to clients at risk of suicide or self-harm.Client advice:• Processing payments, client requests, record case updates and arrange appointment bookings. • Maintaining accurate and up-to-date information on all cases and involvement in the drafting of client letters. • Handling sensitive and personal information confidentially. • Working as part of a team to record client feedback and resolve or escalate customer queries and complaints. Teamworking• Coordinating with the ADP team on a daily basis.• Giving feedback on processes and trainings to see where improvements can be made.• Answering internal queries.
Human Resources Intern
My main duties centred around HR admin assistance, Learning and development, Recruitment admin and Employee engagement.HR Admin Assistant duties:• Maintaining & updating employee files.• Purchase order creation & receipting on SAP.• Updating audit files.• Formatting company policies.Learning & Development Admin duties:• Conducted a PDP analysis.• Scheduled training events.• Formatted playlist content for newsletter weekly development themes. Recruitment Admin duties:• Managed the leavers process.• Conducted an exit interview analysis for 2020 – 2021.• Created, and published, vacancy announcements.Employee engagement duties:• Edited & published the weekly HR Newsletter.• Managed the Buddy-up scheme.• Created, and published, employee/leaver announcements.
Colleagues at Ford Motor Company
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Na Sa
Colleague at Ford Motor CompanyCairo, Egypt
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KM
Krishnamoorthi M
Colleague at Ford Motor CompanyNamakkal, Tamil Nadu, India
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Rach L.
Colleague at Ford Motor CompanyMelbourne, Victoria, Australia
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Friedaven Tura
Colleague at Ford Motor CompanyVietnam, Viet Nam
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Chris Frise
Colleague at Ford Motor CompanyOntario, Canada
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Heidi Voorhies
Colleague at Ford Motor CompanyTaylor, Michigan, United States
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Virithphol Tungtrakulthong
Colleague at Ford Motor CompanyThailand
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Kathy Nickerson
Colleague at Ford Motor CompanyDetroit Metropolitan Area, United States
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Jimmy Moore
Colleague at Ford Motor CompanyDenison, Texas, United States
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JR
Jaquay Renfro
Colleague at Ford Motor CompanyDetroit Metropolitan Area, United States
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Jonathan Dick education
Bachelor Of Arts - Ba, Social Sciences, Pass With Honours & Court Medal
Hnd, Social Sciences, A
Frequently asked questions about Jonathan Dick
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What company does Jonathan Dick work for?
Jonathan Dick works for Ford Motor Company.
What is Jonathan Dick's role at Ford Motor Company?
Jonathan Dick is listed as Customer Support Advisor at Ford Motor Company.
Where is Jonathan Dick based?
Jonathan Dick is based in Kilmarnock, Scotland, United Kingdom while working with Ford Motor Company.
What companies has Jonathan Dick worked for?
Jonathan Dick has worked for Ford Motor Company, Office Shoes, Social Security Scotland, and The Glenmorangie Company.
Who are Jonathan Dick's colleagues at Ford Motor Company?
Jonathan Dick's colleagues at Ford Motor Company include Na Sa, Krishnamoorthi M, Rach L., Friedaven Tura, and Chris Frise.
How can I contact Jonathan Dick?
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What schools did Jonathan Dick attend?
Jonathan Dick holds Bachelor Of Arts - Ba, Social Sciences, Pass With Honours & Court Medal from University Of The West Of Scotland.
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