Jonathan Casanova Email & Phone Number

Fort Stewart, Georgia, United States

• Provide Technology and Advance customer support of the Army’s network Continental/Contiguous United States (CONUS) and Outside the Contiguous United States (OCONUS) domain. Provide user deskside, direct telephonic, and remote desktop assistance and support to unit’s users for resolving questions and problems concerning Information Technology (IT) automation systems, software, and/or hardware problems, password security violations, telecommunication troubles, and Remedy Incidents.

One of my notable achievements was spearheading multiple missions to deliver uninterrupted internet and voice over internet services. With a remarkable uptime rate of less than 5% downtime, I ensured seamless connectivity for countless individuals and organizations. It was immensely satisfying to contribute to their productivity and communication needs, knowing that they could rely on our services without interruption.During the Bravo Company Field Training Exercise in 2021, I had the privilege of leading the troubleshooting and validation efforts of the Terrestrial Transmission Line of Sight (TRlLOS) Radio. It was a challenging task, but my expertise and attention to detail allowed us to identify and resolve issues swiftly, ensuring the smooth operation of vital communication systems during the exercise.In another significant undertaking, I successfully established the baseline configuration for the deployment of 30 Warfighter Information Network-Tactical (WIN-T) assemblages across the Battalion. This crucial task laid the foundation for reliable and uninterrupted communication capabilities, enabling our personnel to stay connected and coordinated in the most demanding situations.

Alpha Co. 4/118Th

I was filled with a sense of pride and honor when my squad was recognized as the winning squad in a highly competitive best squad competition. The competition was intense, but our teamwork, dedication, and commitment to excellence set us apart. It was a moment of great accomplishment and validation for all the hard work we put in.Throughout my service, I consistently exceeded expectations in executing all assigned missions and objectives. I made it a personal goal to always go above and beyond, pushing myself to surpass the standard and deliver outstanding results. This commitment to excellence allowed me to consistently meet and exceed the expectations placed upon me.In recognition of my exceptional performance and dedication, I achieved a merited promotion to a higher rank. This was a significant milestone in my career and a testament to the hard work and effort I had put into my duties. The promotion served as both a validation of my abilities and an acknowledgment of my commitment to serving with excellence.One of my notable achievements during my service was successfully facilitating over 130 drug tests within a year. I took great care in ensuring the integrity of the testing process, meticulously conducting each test with precision. I maintained a faultless record, with zero discrepancies or issues, showcasing my attention to detail and commitment to upholding the highest standards of accuracy and professionalism.

Charleston, South Carolina Area

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Charleston Sc

Bachelor Of Business Administration (B.B.A.)

Bachelor Of Business Administration (Bba)