Jonathan Franklin Email & Phone Number

Lakeland, FL, US

Northeast, United States

• Manage multiple new store opening planning projects.
• Plan, design, and implement regional training programs.
• Organize various corporate, grand opening, and outreach events to include working with vendors, celebrity brand partners, and community leaders.
• Work with multi-state government to ensure compliance.
• Work with upper management to create national standards.
• Design marketing assets such as shirts, posters, and signage.

West Virginia, United States

• The first industry general manager in the state of West Virginia.
• Trained new management and staff throughout the state.
• Open, operate, and lead 2 retail locations simultaneously in a highly regulated market.
• Learn new state compliance regulations and develop strategies for operating within those guidelines to be implemented statewide.
• Partner with medical professionals and community members for the purpose of education and engagement.
• Opened and managed the flagship location in Morgantown, WV.

Orlando, Florida, United States

• Supervise, empower, and develop a team of nearly 35 employees including 6 leadership, focused on delivering exceptional sales, patient experience, and services.
• Managed a high-profile flagship location in Orlando, FL area
• Organized 4 grand openings to include training new leadership, directing staff on grand opening procedures, and store setup.
• Daily duties such as scheduling, payroll, store operations, patient de-escalation, and foster a positive store culture.
• Opened a new location in the Oviedo market.

Winter Haven, Florida, United States

• Law enforcement officer that specialized in Crisis Intervention, Training, and Investigations.
• Responded to all high priority Crisis Intervention Events such as active suicidal incidents, barricaded individuals, and any other event where an individual was in crisis.
• Officer in charge of all cases involving any person with a mental health condition.
• Countless successful interventions of suicidal individuals
• Special Victim’s Unit Detective
• Developed and implemented departmental training programs.

Winter Haven, Florida, United States

• General manager of a retail mattress and furniture store in Winter Haven, FL.
• Monitor expenses and minimizing waste
• Manage online and in store sales
• Supervise retail operations
• Interview, hire, and train new staff
• Organize and conduct leadership meetings

Industrial / Organizational Psychology, Industrial And Organizational Psychology

Associate'S In Arts, Business/Corporate Communications, 3.8 Gpa