Jonathan Franklin Email & Phone Number

Lakeland, Fl, Us

Northeast, United States

• Manage multiple new store opening planning projects.• Plan, design, and implement regional training programs.• Organize various corporate, grand opening, and outreach events to include working with vendors, celebrity brand partners, and community leaders.• Work with multi-state government to ensure compliance. • Work with upper management to create national standards.• Design marketing assets such as shirts, posters, and signage. • Create merchandising plans for all store products.• Visit with locations in the region to provide training and feedback for the purpose of ensuring alignment with corporate standards.

West Virginia, United States

• The first industry general manager in the state of West Virginia.• Trained new management and staff throughout the state. • Open, operate, and lead 2 retail locations simultaneously in a highly regulated market. • Learn new state compliance regulations and develop strategies for operating within those guidelines to be implemented statewide.• Partner with medical professionals and community members for the purpose of education and engagement.• Opened and managed the flagship location in Morgantown, WV.• Conduct training on new systems and regulatory standards.• Empower, and develop multiple teams at various locations, focused on delivering exceptional sales, patient experience, and services.• Led the opening of a new market as the first Manager for WV and supported/coordinated the opening of 10 new locations for the state to include interviewing, hiring, and training of all staff (Managers Included)

Orlando, Florida, United States

• Supervise, empower, and develop a team of nearly 35 employees including 6 leadership, focused on delivering exceptional sales, patient experience, and services.• Managed a high-profile flagship location in Orlando, FL area• Organized 4 grand openings to include training new leadership, directing staff on grand opening procedures, and store setup.• Daily duties such as scheduling, payroll, store operations, patient de-escalation, and foster a positive store culture.• Opened a new location in the Oviedo market.

Winter Haven, Florida, United States

Law enforcement officer that specialized in Crisis Intervention, Training, and Investigations.• Responded to all high priority Crisis Intervention Events such as active suicidal incidents, barricaded individuals, and any other event where an individual was in crisis.• Officer in charge of all cases involving any person with a mental health condition. • Countless successful interventions of suicidal individuals• Special Victim’s Unit Detective• Developed and implemented departmental training programs.• Conducted multiple successful investigations to include sex crimes, and special victim’s cases.• Train classes of students 30-50 for Polk State College Law Enforcement Academy • Prepare power point presentations, spreadsheets, and highly detailed reports.

Winter Haven, Florida, United States

General manager of a retail mattress and furniture store in Winter Haven, FL. • Monitor expenses and minimizing waste• Manage online and in store sales• Supervise retail operations• Interview, hire, and train new staff• Organize and conduct leadership meetings• Work closely with executive staff • Procuring and dispersing product educational materials to staff• Creating and adjusting employee work schedules• Monitor POS operations• Manage logistic operations to include creating routes, fulfilling inventory, and payments.• Maintain documentation and spreadsheets

Industrial / Organizational Psychology, Industrial And Organizational Psychology

Associate'S In Arts, Business/Corporate Communications, 3.8 Gpa