Technical Support Engineer
CurrentAs amazing as it is, technology is by no means infallible: Stuff breaks, Windows... updates, and printers ought to be a thing of the pastAnd that is why I'm here to help you navigate the finer points of PSIGEN's solutions (now a part of Kofax).In terms of roles and responsibilities, this typically means:- Tier 2 troubleshooting for our software, your servers, or somewhere in between- Testing patches and updating our documentation to maintain the quality you've come to expect- And generally being helpful while supporting you in every way that I can