Jonathan Gutierrez

Jonathan Gutierrez Email and Phone Number

Foreign Language Interpreter Supervisor at FORSYTH COUNTY DSS @ FORSYTH COUNTY DSS
Jonathan Gutierrez's Location
Randleman, North Carolina, United States, United States
Jonathan Gutierrez's Contact Details

Jonathan Gutierrez work email

Jonathan Gutierrez personal email

n/a
About Jonathan Gutierrez

Experienced Shift Lead with a demonstrated history of working in the restaurants industry. Skilled in Customer Service, Translation, Customer Satisfaction, Interpreting, and Spanish Literature. Strong operations professional with a Bachelor of Arts (B.A.) focused in Cultural Anthropology from University of North Carolina at Greensboro.

Jonathan Gutierrez's Current Company Details
FORSYTH COUNTY DSS

Forsyth County Dss

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Foreign Language Interpreter Supervisor at FORSYTH COUNTY DSS
Jonathan Gutierrez Work Experience Details
  • Forsyth County Dss
    Foreign Language Interpreter Supervisor
    Forsyth County Dss May 2021 - Present
    Winston-Salem, North Carolina, United States
  • Davidson County Social Services
    Foreign Language Interpreter
    Davidson County Social Services Oct 2019 - Present
    Lexington, North Carolina, United States
    ● Provide interpreting and translation services to all Department Units within Social Services in Spanish.● Assist CPS Social Workers by accompanying them in home visits to help interpret and translate vital information. In addition, help CPS Social Workers understand customs and norms of the Latino/Hispanic community to have a better understanding of certain cases that eventually help make final decisions within each case. ● Handle incoming phone calls from DSS clients and route them… Show more ● Provide interpreting and translation services to all Department Units within Social Services in Spanish.● Assist CPS Social Workers by accompanying them in home visits to help interpret and translate vital information. In addition, help CPS Social Workers understand customs and norms of the Latino/Hispanic community to have a better understanding of certain cases that eventually help make final decisions within each case. ● Handle incoming phone calls from DSS clients and route them to the appropriate resources. Show less
  • Arby'S Restaurant Group, Inc.
    Shift Manager
    Arby'S Restaurant Group, Inc. May 2015 - Present
    Asheboro, Nc
    • Assist in providing the General Manager with all facets of running a restaurant in order to produce a successful establishment according to the company’s standards and regulations. • Provide a high level of leadership to the restaurant and the employees. • Support the General Manager with all aspects of generating sales and profit growth based on company goals efficiently and effectively.• Provide proper training to new and current employees
  • Winston-Salem/Forsyth County Schools
    Bilingual Parent Liaison
    Winston-Salem/Forsyth County Schools Oct 2017 - Oct 2019
    Greensboro/Winston-Salem, North Carolina Area
    Facilitates communication between various administrative center divisions and ESL students and/or parents by providing assistance with written and verbal translation in order to achieve greater comprehension of needs and recommendations. Translate documents to/from English and the native language; supports and assists parents in expressing their concerns about their children to school personnel through interpretation/translation and/or guiding theparent through accepted processes and… Show more Facilitates communication between various administrative center divisions and ESL students and/or parents by providing assistance with written and verbal translation in order to achieve greater comprehension of needs and recommendations. Translate documents to/from English and the native language; supports and assists parents in expressing their concerns about their children to school personnel through interpretation/translation and/or guiding theparent through accepted processes and procedures. Show less
  • Pnc
    Bank Teller
    Pnc Jan 2016 - Apr 2017
    Asheboro, Nc
    • Assist in Spanish interpreting for Spanish speaking customers to facilitate communication between personal bankers, tellers, and other banking partners within the branch.• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. • Identified opportunities through meaningful… Show more • Assist in Spanish interpreting for Spanish speaking customers to facilitate communication between personal bankers, tellers, and other banking partners within the branch.• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. • Identified opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.• Apply product and procedural knowledge to solve customer's problems. Show less
  • Cke Restaurants, Inc.
    Shift Leader
    Cke Restaurants, Inc. Aug 2011 - May 2015
    Oversee complete shifts: direct crew members, complete basic shift responsibilities on how to deliver good quality food, service, and cleanliness to the Guests.• Effectively run the restaurant in the absence of the General Manager: receive company shipments, handle money transactions, guest services, and opening and closing duties.• Train new employees in all policy and procedures as outlined by the company.
  • Cke Restaurants, Inc.
    Crew Member
    Cke Restaurants, Inc. Aug 2010 - Aug 2011
    United States
    •Provide each customer with a positive customer service experience.•Prepared quality food products and keep the restaurant clean, pleasant and safe for all customers and employees.
  • Cracker Barrel
    Cashier/Retail
    Cracker Barrel Feb 2007 - Dec 2009
    •Process registers transactions. •Provide customer service such as wrap gifts and merchandise information. •Execute suggestive selling, maintain sales floor.

Jonathan Gutierrez Skills

Spanish Customer Satisfaction Sales Customer Service Languages Spanish English Spanish Literature Management Crew Supervision Money Management Translation Interpreting Language Teaching

Jonathan Gutierrez Education Details

Frequently Asked Questions about Jonathan Gutierrez

What company does Jonathan Gutierrez work for?

Jonathan Gutierrez works for Forsyth County Dss

What is Jonathan Gutierrez's role at the current company?

Jonathan Gutierrez's current role is Foreign Language Interpreter Supervisor at FORSYTH COUNTY DSS.

What is Jonathan Gutierrez's email address?

Jonathan Gutierrez's email address is jg****@****ckr.com

What schools did Jonathan Gutierrez attend?

Jonathan Gutierrez attended University Of North Carolina At Greensboro, University Of North Carolina At Greensboro.

What skills is Jonathan Gutierrez known for?

Jonathan Gutierrez has skills like Spanish, Customer Satisfaction, Sales, Customer Service, Languages, Spanish English, Spanish Literature, Management, Crew Supervision, Money Management, Translation, Interpreting.

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