Jonathan Hayward Email & Phone Number

Taylor, Michigan, United States

Loaded and unloaded petroleum products in accordance with company and state requirements.Skills include, but not limited to Gravity drop, Extractions, and frac pumps.Performed regular safety inspections on trucks as required by company policy.Drives to customer's location, confirming location and accurate gas readings. Before connecting a hose to a tank insuring accurate amount is needed. Record amounts delivered and leaves delivery ticket receipt with customer.Returns to the terminal at the end of the workday to finalized and review necessary paperwork before completing a final post trip truck inspection.Currently authorized and familiar with 7 refineries within Michigan and West Texas.

Detroit, Michigan, United States

Romulus, Michigan, United States

Romulus, Michigan

Dedicated, safety-conscious Truck Driver with experience transporting and delivering freight throughout the metropolitan area. •Focused on ensuring on-time delivery within specified timeframes; assist with load / unload process and promote customer loyalty.•Solid track record achieving efficient, on time delivery and pick up of goods and hazardous materials while maintaining compliance with federal, state, and municipal regulations.•Outstanding safety and driving record with friendly, professional attitude; sustain record of zero preventable accidents and proactively perform vehicle and equipment checks.

Dearborn, Michigan, United States

Assembly production of top leading truck in the USProducing over 1400 parts per dayInsuring quality and safety is practiced dailyWorked at a rapid pace to ensure timely deadlines

Southfield, Michigan

● Oversee and supervise all duties performed by all Front Office employees.● Handled check in and check out for 389 room AAA four diamond property.● Trained Front Office associates on Lightspeed, and proper front desk Etiquette.● Discipline, counsel and coach employees if necessary, using proper techniques and documentation.● Ensure accuracy of groups, rooming lists, billing, amenities, arrivals, etc.● Ensure proper inventory controls, working with Sales and Reservations to ensure maximum selling potential and house balance.● Balanced credit cards, direct bill payments, and A/R accounts throughout shift.● Passed AAA apointed (Front Desk) Audit with 96/100.● Fulfills Manager on Duty shifts. Able to work all shifts

Southfield, Michigan

● Handled check in and check out for 389 room AAA four diamond property ​Performed job functions with attention to detail, speed and accuracy● Assigned and implemented guest's room accommodations according to their interest● Provide information regarding hotel policies and activities in response to queries both on the phone and in person● Handled discrepancies involving check-in/ check-out process● Resolve guest complaints and ensure overall guest satisfaction● Top Spg enrollment for July 2015, August, 2015, January 2016

Detroit, Michigan

● Experience in working at a full service property/convention hotel● Handled check in and check out for 1300 room AAA four diamond property● Identifying and addressing high volume guest needs● Hands on experience in handling guest complaints and issues● Greeted all guest upon arrival and ensured fast and professional check-in process● Top Enrollment for March 2014● Cross trained in,♦ Housekeeping- Clean/inspect rooms♦ AYS Runner- Complete guest service request♦ Concierge- Hosting Brilliantly

Detroit, Michigan

● Responsible for setting the tone and image of hotel through providing guest services, including tourist information, assisting with luggage, storing bags, making certain bags are tagged appropriately and stored● Maintained the luggage room operation and worked with colleagues to keep it organized/clean● Assisted with the maintenance of the lobby, entrance doors and luggage cart area● Collaborated with the customer service agents to granting guest requests● Assisted guest by answering questions and accommodating their needs